Back

Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,557 Reviews

2,557 Reviews of Lou Fusz Kia - Service Center

Sort by
August 19, 2022

After several trips to and from the dealer for an issue on my car, Kia failed to discover the issue. Due to the car not reliably starting, I had to eventually trade it in for a much more reliable car and b More

by alicia.nicole.delaney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nikki
Aug 22, 2022 -

Lou Fusz Kia responded

Thank you for taking the time to bring this to our attention. We will be passing your message along to management and we hope to resolve your issue and see you again.

August 19, 2022

The dealership was well organized and had a comfortable feel, although I believe it was a little pricey. More

by uncleedjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Lou Fusz Kia responded

We appreciate you. Thank you for choosing our store, and we will be passing your message along!

August 18, 2022

The dealership is always clean! ! Lou Fusz has an exceptional staff; they are always friendly and helpful!! More

by tblackmon1202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Lou Fusz Kia responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible and we hope to see you in our store again!

August 18, 2022

Very customer friendly and thorough. Technician explained what damages were and estimate was reviewed completely. More

by CJBOZEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Lou Fusz Kia responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

August 18, 2022

The experience was very good. I was in and out in about 90 minutes. I had a good place to read and enjoy a complementary coffee. More

by grampwear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zch
Aug 19, 2022 -

Lou Fusz Kia responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

August 17, 2022

As always, my experience at Lou Fusz Kia was excellent. Zach and his cohorts alerted me on a few service items that were due and explained the importance of each. My wait was just over one hour. I also app More

by george.csolak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach and his associates
Aug 19, 2022 -

Lou Fusz Kia responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible and we hope to see you in our store again!

Aug 19, 2022 -

george.csolak responded

You are welcome!

August 17, 2022

They have always been very nice an polite an never done anything not needed to be done More

by abnay1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Stumm
Aug 19, 2022 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

August 17, 2022

Great service and and the service manager is so nice an very pleasant an explains everything to you very well before they do the work More

by abnay1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Stumm
Aug 19, 2022 -

Lou Fusz Kia responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

Aug 19, 2022 -

abnay1 responded

There service was very good an they never do anything you don’t want them to do. I have been taking my KIA there for 9 years an have not had any problems

August 16, 2022

Great Service Facility with people who care about you and your automobile. Always feel treated fairly when I leave. More

by wmsmg2854
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki Pollard
Aug 17, 2022 -

Lou Fusz Kia responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

August 15, 2022

I have been familiar with Lou Fusz since 1996. I've had 8 New Kias and my next will be from Fusz. In large part this is due to their service, Kevin in Service ALWAYS takes complete care of me, and More

by akabo36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Smith, Kevin Derelith
Aug 17, 2022 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

...
109
...