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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,556 Reviews

2,556 Reviews of Lou Fusz Kia - Service Center

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June 10, 2022

I was able to drive right up and get a same day service for a nail that was in my tire. Thanks to Zack he was able to get my car in for the team to patch my tire right on up! More

by JACKSONRACHELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack - service dept
Jun 13, 2022 -

Lou Fusz Kia responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

June 09, 2022

Very transparent and direct with communication, needs, and service. Price quote was very close to the actual charge, and waiting area was comfortable and very clean. More

by alexhrafi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
Jun 10, 2022 -

Lou Fusz Kia responded

Thank you! We are happy to have you as our customer and we hope to see you again!

June 07, 2022

The staff of the Service department are always great to work with. Always a big open waiting room with coffee and refreshment. Fast service and work done right always rate five stars. More

by BUSCHMAN961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
Jun 08, 2022 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review. We look forward to seeing you in our store again.

June 06, 2022

As always Zach and Nicci provide the best service. They are always on top of the repairs and always keep you notified of the progress. More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach & Nicci
Jun 08, 2022 -

Lou Fusz Kia responded

Thank you! We are happy to have you as our customer and we hope to see you again!

June 06, 2022

I appreciate the customer service. But I have gone the last few times unable to get a car wash. But aside that its a satisfactory experience. More

by DOYA.REDD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack
Jun 08, 2022 -

Lou Fusz Kia responded

We appreciate you. Thank you for choosing our store, and we will be passing your message along!

June 06, 2022

Friendly staff and timely service! Always a great experience and they even take care of our non-Kia vehicle. More

by gregoryseymour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
Jun 08, 2022 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

June 04, 2022

Lou Fusz Kia has a great service team and department. That's why I keep coming back even when I could go somewhere closer to home. More

by HIJEAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirstie Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Cody
Jun 06, 2022 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

June 03, 2022

This dealership is outstanding every time I come in for service. They greet me with a smile quickly and efficiently. They give me an accurate waiting time and come to get me personally when the work is don More

by bblumoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Haywood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Lou Fusz Kia responded

Thank you! We are happy to have you as our customer and we hope to see you again!

June 03, 2022

From the salesman, Josh, to the service department, could not ask for better service. The service department was polite, knowledgeable and got me in and out in a timely matter. More

by carpediem8060@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nichole Medsker
Jun 06, 2022 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review. We look forward to seeing you in our store again.

June 03, 2022

Went in for an oil change. I was helped immediately and everyone there was super friendly. I waited and had free coke while I was there :) More

by russell_traci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am not sure
Jun 06, 2022 -

Lou Fusz Kia responded

Thank you! We are happy to have you as our customer and we hope to see you again!

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