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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,555 Reviews

2,555 Reviews of Lou Fusz Kia - Service Center

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May 23, 2022

As usual, my recent experience with Lou Fusz Service was a good one. The representatives are professional, courteous, and know their job. I always leave there with confidence that my car is in good shape. More

by kay.reller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
May 27, 2022 -

Lou Fusz Kia responded

We appreciate you! Thank you for your kind words about our store. We look forward to seeing you again in the future!

May 21, 2022

Everyone is very friendly and professional. They know their business and take care of you. The facility has nice waiting room and amenities . Done in a timely manner More

by mhaber3750
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard
May 23, 2022 -

Lou Fusz Kia responded

Thank you for leaving us a review. Let us know how we can give you a five star experience next time.

May 23, 2022 -

mhaber3750 responded

It is not the personnel fault. It is the pricing for the services. Like 30 to rotate tires when many places are free with oil change and the oil change is wayore aa well

May 21, 2022

Fast and reliable service. They explained everything that was happening and the wait wasn't long More

by kandyman82
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Macey Oates
May 23, 2022 -

Lou Fusz Kia responded

We appreciate you choosing our store. Thank you for you kind words. We hope to see you again!

May 20, 2022

I have always had a great experience having my car service here. Been using Lou Fusz since moving to St Louis in 2018. As long as I live in the St Louis area I will not go anywhere else. The service t More

by justlivingthedream1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Haywood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Full service team 5 stars.
May 23, 2022 -

Lou Fusz Kia responded

We appreciate you as our customer. Thank you for choosing our store. We hope to see you again!

May 20, 2022

Service staff was very cordial and accommodating. Price for the maintenance service was a bit steep from my experience at other Kia’s and luxury car dealerships. More

by curtdyl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
May 23, 2022 -

Lou Fusz Kia responded

Thank you for leaving us a review. Let us know how we can give you a five star experience next time.

May 20, 2022

very pleasant and courteous answer ever question I need answered.The car was done in no time and even washed and clean when return to me.Best dealership in the area! More

by TEDDYPAW65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cerva
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Lou Fusz Kia responded

We are happy to hear about your experience in our store! We look forward to seeing you again soon!

May 20, 2022

Awesome service as always work was completed in a timely manner. Thank you so very much. More

by crysgranger
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicki pollard
May 23, 2022 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We look forward to seeing you again!

May 19, 2022

Very welcoming very courteous and all people were very helpful , the wait time was short and service completed More

by grodermund
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
May 23, 2022 -

Lou Fusz Kia responded

We are happy to hear about your experience in our store! We look forward to seeing you again soon!

May 17, 2022

Fast service they are very nice. Will recommend to someone else. Very friendly as well More

by mymynyquejohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Warren
May 23, 2022 -

Lou Fusz Kia responded

Thank you! We are happy to serve you in our store and we look forward to serving you again!

May 17, 2022

I am always totally comfortable getting minor and major work done with Lou fusz Kia. Highly recommend More

by ann.fernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Durleth
May 23, 2022 -

Lou Fusz Kia responded

We appreciate your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again!

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