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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,583 Reviews

2,583 Reviews of Lou Fusz Kia - Service Center

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March 22, 2022

Gave me a list of all the things I need done they was patient and helpful and very kind .great customer services 100% recommended More

by Brionnadukes25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirstie Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Sawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Lou Fusz Kia responded

We appreciate you choosing our store. Thank you for you kind words.

March 19, 2022

Great service and good people. They are always timely and do a great job explaining what is needed. More

by nmcdowell1942
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach, Crystal Cody, Nichole Medsker
Mar 21, 2022 -

Lou Fusz Kia responded

We appreciate you choosing our store and your kind words. Thank you, and we hope to see you again.

March 19, 2022

My experience was with the service department. Rich took the time to explain, troubleshoot, and offer several solutions to my ongoing issue and didn't even charge for the time he spent working on More

by jdlivengood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich
Mar 21, 2022 -

Lou Fusz Kia responded

Thank you! We are happy you had a five-star with us, and we hope to see you again!

March 19, 2022

Perfect service. I’ve gone to Lou Fusz Kia for over 10 years and I’ve never had a problem that wasn’t made a top priority. More

by D_UCHESS08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack, Nicole, Andy
Mar 21, 2022 -

Lou Fusz Kia responded

We appreciate you! Thank you for choosing our store. We are happy to serve you and we look forward to serving you again!

March 17, 2022

I was taken care as soon as I pilled in, the staff is friendly and helpful! More

by chiodini64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
Mar 21, 2022 -

Lou Fusz Kia responded

We appreciate you choosing our store and your kind words. Thank you, and we hope to see you again.

March 16, 2022

I called Brandi to get an oil change expecting to be told they were all booked (since I called the day before). I hadn't realized that I was due and Brandi really helped me by fitting me in on short notice. More

by michelle.georgevich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Hertweck
Mar 17, 2022 -

Lou Fusz Kia responded

We are happy to hear about your experience with our store. We appreciate you and your kind words, and we look forward to seeing you in our store again!

March 15, 2022

Very fast, professional, and didn’t try to sell my on anything. Great experience and will definitely keep getting my vehicle serviced here. More

by tommydinges13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Haywood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Cody
Mar 17, 2022 -

Lou Fusz Kia responded

Thank you for your kind words. We look forward to serving you in our store again.

March 15, 2022

Excellent Service in what could have been a real problem. Motor issue covered by warrantly and the issue was dealt with quickly with great communication thru the process. A loaner vehicle was provided, which More

by tom.potzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicci and the Entire Service Team
Mar 17, 2022 -

Lou Fusz Kia responded

Thank you for your kind words! We are happy to serve you and we look forward to serving you in our store again!

March 15, 2022

Good customer service. Also, great communication with customers regarding their maintenance schedule. If you have an account you can schedule your appointment online. More

by aalrawashdeh54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maintenance
Mar 17, 2022 -

Lou Fusz Kia responded

Thank you for your review. Please let us know how we can give you a five star experience next time!

March 15, 2022

Zack was very helpful and courteous. He was very Pleasant and a great sense of humor. More

by Stlrspann17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac
Mar 17, 2022 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review. We appreciate you coming to our store and we look forward to seeing you again!

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