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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,583 Reviews

2,583 Reviews of Lou Fusz Kia - Service Center

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March 02, 2022

All the staff are so friendly and helpful. It's like going to visit family! More

by crawelc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Lentz
Mar 04, 2022 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review, and we look forward to seeing you in our store again!

March 01, 2022

Friendly Staff. I stayed and waited and was please with the facilities. Enjoyed free wi-fi and drinks :-) More

by Richardsreginald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Mar 04, 2022 -

Lou Fusz Kia responded

Thank you, Richard! We are happy to hear this and will be looking forward to seeing you again!

February 28, 2022

Friendly, courteous and professional service is the standard here and they never disappoint. They always keep me informed of the status of the service and bring my vehicle back a lot cleaner that when More

by stevewms1@sbcglobal.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Haywood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review, and we look forward to seeing you in our store again!

Mar 06, 2022 -

stevewms1@sbcglobal.net responded

I know friends that have issues with other brands/dealerships but I've not heard any complaints with Lou Fusz Kia nor their staff. Service is required with all vehicles regardless of make/model. The team here takes care of you and your vehicle to ensure a pleasant experience.

February 26, 2022

Very kind, friendly & efficient service! Nicci was my advisor and she made sure all my needs were met & was very informative during this service, I will definitely be back again! More

by saralorraine88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard
Feb 28, 2022 -

Lou Fusz Kia responded

Thank you for your kind words! We appreciate you choosing our store and look forward to seeing you again!

February 25, 2022

I absolutely love the text communication Kia used to contact and keep you updated on the status of your vehicle. Andy was very professional, patient with my questions, and responded back quickly. The sh More

by TIFFLYNN89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
Feb 28, 2022 -

Lou Fusz Kia responded

We are so happy to hear this! We appreciate you and your business at our store. We look forward to serving you again!

February 25, 2022

Service was prompt and representative s courteous and seemed to be knowledgeable of questions adked More

by pat.youngthompson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy , mngr and zack
Feb 28, 2022 -

Lou Fusz Kia responded

Thank you, Pat! We are happy to hear this, and we look forward to seeing you again!

February 18, 2022

I was scheduled for the next day when I called, which I love. They got me in and out quickly and were very nice! More

by jessicamoore00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review. We are happy to have you in our store and look forward to seeing you in the future.

February 18, 2022

Work on fiat body work and service was excellent . thank you for working with me and insurance company More

by davidjamesauto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett
Feb 21, 2022 -

Lou Fusz Kia responded

Thank you for your kind words! We are happy to hear about your great experience with us and we hope to see you again!

February 17, 2022

Great Customer Service. Other Dealers like Napleton Kia want to sell you a car and do not take care of warranty claims. More

by danakarlcarter1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department Was Awesome.
Feb 17, 2022 -

Lou Fusz Kia responded

Thank you for your kind words. We appreciate you choosing our store and we look forward to seeing you again!

February 16, 2022

Very pleased with the service. Was, however, disappointed that they included a "wash and vacuum" on my invoice, but didn't do either. More

by jmkinney2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
Feb 17, 2022 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We look forward to having you in our store again!

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