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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,578 Reviews

2,578 Reviews of Lou Fusz Kia - Service Center

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August 28, 2021

The customer service at Fusz Kia is top notch - friendly, respectful and professional. The wait time for service/repairs was reasonable, and the waiting area was clean. More

by S. Williams
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard, Kevin Derleth, Zack Lentz
Aug 30, 2021 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review! We value you as our customer and look forward to working with you in the future!

August 26, 2021

I always receive the best service and experience . Customer service is very amazing there. I love the environment in the dealership, its the best too!! More

by jajohnson2389
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doyle Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Pastor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Davenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Mace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Otten
Aug 30, 2021 -

Lou Fusz Kia responded

We value you as our customer, and we look forward to working with you again in the future!

August 25, 2021

Wasnt welcomed with a friendly greeting, and was being overcharged for something I was told free, unless I got work done. When I asked questions Andy the service clerk, got annoyed. More

by juan.lewis45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Hertweck
Aug 30, 2021 -

Lou Fusz Kia responded

We are sorry to hear about your experience and we will be passing your message along to management. Thank you

August 24, 2021

Nicci was super amazing. She kept me up-to-date on everything that was going on. What an amazing experience. I will only buy cars from Lou Fusz going forward More

by CLARENCE1629b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicci
Aug 30, 2021 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review and your kind words about Nicci! We hope to see you again in the future!

August 24, 2021

Every time I go here, the staff and service is top notch. Free soda, free wifi, and awesome comfy seats to wait in. I love this place. More

by jhough23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Lou Fusz Kia responded

Thank you for your kind words about our service department! We value you as our customer and look forward to seeing you again!

August 23, 2021

Always great service and friendly staff. The needed repairs were made and explained to me. Everything was completed in a timely manner. No complaints whatsoever! More

by DEBBIEJM1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicki in service dept
Aug 24, 2021 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review Debbie! Thank you. We hope to continue business with you in the future!

August 20, 2021

Communication was very clear, work was completed even faster than I had anticipated, and my car was returned fixed and clean. It was a completely stress-free experience from start to finish. More

by mtuths
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Lou Fusz Kia responded

We appreciate your business, and hope to continue working with you in the future!

August 18, 2021

My dealer for sales and service for the past 23 years. 10 cars and am ready for another in the coming weeks....just hope they have cars in stock! More

by BJB232
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard, Kris Portnoy, Crystal Cody, Macey Oates
Aug 23, 2021 -

Lou Fusz Kia responded

We value you as a long term customer, and we look forward to working with you soon!

August 17, 2021

They are friendly people prompt service They Make you feel like they’re on your team and when do anything you don’t need. They always clean your car and wash it with that being asked I wouldn’t go anywh More

by mrsb3939
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin in service
Aug 23, 2021 -

Lou Fusz Kia responded

We value you as our customer, and look forward to serving you again! Thank you for the great review!

August 17, 2021

Always great, friendly, knowledgeable, fast service personnel! A great visit as my car is serviced and ready in short time! (I apologize to the salesman I kind of made fun of about buying a car.... may More

by kingtypo246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service department members
Aug 23, 2021 -

Lou Fusz Kia responded

Your business is important to us, and we appreciate you taking the time to leave us a review!

Aug 24, 2021 -

kingtypo246 responded

Keep up the great work, see you again!

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