2,550 Reviews of Lou Fusz Kia - Service Center
Good service and attention to detail. I haven't been disappointed in all the years I have been using their service. I have been a customer since they were located at Manchester and Lindbergh. Would hig disappointed in all the years I have been using their service. I have been a customer since they were located at Manchester and Lindbergh. Would highly recommend. It's a little far for me do drive now but worth the extra miles. More
Service department was ok they did good work. I felt that the management didn't care at all about answering my questions. I have bought a lot of cars from Lou Fusz and they certainly didn't even call m that the management didn't care at all about answering my questions. I have bought a lot of cars from Lou Fusz and they certainly didn't even call me back when I had questions. We are in the market again for another car but will probably go somewhere where at least they act like they care. More
Took vehicle in 4 recall repair, receipt says complimentary wash and vacuum. NOT TOUCHED! ALSO CLAIMS MULTIPOINT INSPECTION.. NOT DONE because engine light on and abs, and esc light on when it wa complimentary wash and vacuum. NOT TOUCHED! ALSO CLAIMS MULTIPOINT INSPECTION.. NOT DONE because engine light on and abs, and esc light on when it was returned. Asked employee what it was and if is was done and he said yes and no problems found! Abs issues and esc are crucial 4 safety. More
Just came in for a routine oil change.Was impressed by Just came in for a routine oil change. Was impressed by how smoothly every car transitioned in and out of service. I was there on a Saturday morni Just came in for a routine oil change. Was impressed by how smoothly every car transitioned in and out of service. I was there on a Saturday morning and it was extremely busy. Everyone seemed to work well together. More
very good service, the people were professional and very welcoming, they explained what was going on with my car and what needed to be done, they were valuable. welcoming, they explained what was going on with my car and what needed to be done, they were valuable. More
The service team are all kind, courteous and knowledgeable. the dealership is clean and clearly following Covid 19 protocols to keep employees and customers safe. knowledgeable. the dealership is clean and clearly following Covid 19 protocols to keep employees and customers safe. More
Very courteous friendly staff. Keeps you up to date on needed maintenance and recommendations. Very reasonable prices. Always nice and clean establishment. No long waiting. needed maintenance and recommendations. Very reasonable prices. Always nice and clean establishment. No long waiting. More
I had a noise while driving! Drove me crazy! Call the service department and Zach answered! I told him my concern! He said come on by and let’s see what’s the problem! I went there and he drove with me t service department and Zach answered! I told him my concern! He said come on by and let’s see what’s the problem! I went there and he drove with me too hear it! He new exactly what it was!! Boom repaired ! Great Service and Very Professional!! Thanks More
Disappointed with lack of information from Kia on the rods problem with my Optima. I learn more from class action lawsuit paperwork than from Kia. rods problem with my Optima. I learn more from class action lawsuit paperwork than from Kia. More