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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,571 Reviews

2,571 Reviews of Lou Fusz Kia - Service Center

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March 24, 2020

Oil change and plug I love this dealership. Have been going there for 4 years now and highly recommend. The only downfall is it is so hard to get a discount. It really More

by rgross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard
Apr 07, 2020 -

Lou Fusz Kia responded

We hope you are receiving our monthly emails for service coupons. If you are not please reach out to us so we can put you in our system. We value your business and appreciate your Loyalty.

March 24, 2020

always quick and done correctly Zack and Kevin have been great through all the Kias I've owned. And they always get me a free wash if its not too cold. More

by Jimmy B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Cody, Zack Lentz, Kevin Derleth, Ryan Woodward, Carl Nelson
Apr 07, 2020 -

Lou Fusz Kia responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care!

March 24, 2020

Every one is courteous and always smiling. They walked me through each step, not just once but every time I visit. I couldn’t ask for better dealer! More

by msloan796292
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Kloempken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicci Pollard, Cory Brandes
Apr 07, 2020 -

Lou Fusz Kia responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.

March 23, 2020

Awesome Experience Always an awesome experience. The Service Manager (Andy) makes himself available to answer questions and make valid suggestions. The Service Advisers More

by WJK555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Stumm, Zack Lentz, John Piotraschke, Ryan Woodward, Rich Secrease, Chris Jones, Carl Nelson
Apr 07, 2020 -

Lou Fusz Kia responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

March 20, 2020

It is always great to work with Lou Fusz Kia. They do an excellent job and are always going above and beyond. This is why we bring all of our vehicles to their service department. More

by joshua24
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicci Pollard
Apr 07, 2020 -

Lou Fusz Kia responded

Thank you for doing business with us. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

March 18, 2020

Service Zack got right on my Serento had it diagnosed job was covered on the extended warranty I had purchased with vehicle. Although this was the 2nd time Ki More

by KEITHH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
Apr 07, 2020 -

Lou Fusz Kia responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.

March 17, 2020

Top of the line service everytime! The Service Dept at Lou Fusz Kia is family! They also always take good care of us and our cars. We don't and wouldn't go anywhere else to have our car More

by jasontsefrit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Zack Lentz, Kevin Derleth
Mar 17, 2020 -

Lou Fusz Kia responded

Jason, Thanks for the great review. We are lucky to have great customers like you. Thanks Again! Andy Stumm Service Manager Lou Fusz Kia 314-595-2940

March 16, 2020

Jack did an excellent job on my car. He keep me informed on a daily base about the status of my car and the parts. More

by Ronnie Plummer
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
Apr 07, 2020 -

Lou Fusz Kia responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. If you have any questions, please don't hesitate to reach out to us again.

March 11, 2020

Nicci has exceeded all expectstions with service and communication. Always quick to respond and explains exactly whats going on every step of the way. #kudos More

by rhazzed
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard
Apr 07, 2020 -

Lou Fusz Kia responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

March 11, 2020

Zach’s my favorite person. He’s so sweet and remembers me every time I come in. My visits are always quick and easy. I’ve been coming to the dealership now for 8 years, and am always happy! More

by samkillingsworth2
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
Apr 07, 2020 -

Lou Fusz Kia responded

You are the best! Thank you so much for taking the time to leave us a review. We value your business and look forward to serving you again soon.

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