2,559 Reviews of Lou Fusz Kia - Service Center
They didn't fix it right so I had to waste another day for them to "fix" my KIA. Still waiting on getting the radio, which was under warranty when it went out, 2 years ago. I'm considering trading my KIA for them to "fix" my KIA. Still waiting on getting the radio, which was under warranty when it went out, 2 years ago. I'm considering trading my KIA for a Toyota. Better made and better service. Not from a Lou Fusz, I am running out of time and patience with Lou Fusz. I do not recommend them to anyone. More
It was a pleasure doing business with Nikki in service. She went above & beyond to help us. She was very professional & informative. I would recommend all of my friends & family to choose Lou Fusz when m She went above & beyond to help us. She was very professional & informative. I would recommend all of my friends & family to choose Lou Fusz when making a vehicle purchase. Thank you Lori Meyer More
I appreciated Andy’s service he was kind and prompt. I had a concern with my radio bubbling up and he took the diligent time to get it approved under warranty. I appreciated him going above and beyond t I had a concern with my radio bubbling up and he took the diligent time to get it approved under warranty. I appreciated him going above and beyond to assist me More
The service representatives are very friendly & helpful! They fixed my issues & explains well(very knowledgeable! They fixed my issues & explains well(very knowledgeable! More
I arrived early and they were able to take me in immediately. They let me know all the details and were kind. immediately. They let me know all the details and were kind. More
Cooperative, professional, accommodating, informative Everyone was very willing to work with our needs and made what we asked for a reality Everyone was very willing to work with our needs and made what we asked for a reality More
Nicci Pollard did a great job checking me in and out and keeping me informed of service needs. She is friendly and a total professional. I always ask for her when scheduling service. Every aspect of my visi keeping me informed of service needs. She is friendly and a total professional. I always ask for her when scheduling service. Every aspect of my visit was top-notch. More
It's always my pleasure to take my Kia Sorento to Lou Fusz Kia when it needs to be serviced. They are thorough and keep you informed during the process. Andy is one of the best service advisors that I've Fusz Kia when it needs to be serviced. They are thorough and keep you informed during the process. Andy is one of the best service advisors that I've worked with; and Joey Smith found the glitch in the camera system and was able to get it repaired. Nice work guys! More
Personnel in the service department are excellent. Nicci and Kevin are the names that I recall most frequently addressed my problems and have always been courteous and helped me get a quick appointmen Nicci and Kevin are the names that I recall most frequently addressed my problems and have always been courteous and helped me get a quick appointment if possible and take care of my needs. More