Lou Fusz Mazda

Devin was great to work with...honest and patient with all of my questions. No attempts to up sell and no pressure in closing the deal. He knows the cars like the back of his hand and was great at explain all of my questions. No attempts to up sell and no pressure in closing the deal. He knows the cars like the back of his hand and was great at explaining the differences in models and trims. Super helpful in acquainting me with the features on my new CX-5 Grand Touring. Would highly recommend him and if/when I’m in the market again I would definitely reach out to him. More

Great experience! Devin was honest and forthcoming and worked to get us what we wanted. The finance process was painless and Whitney was great! Devin was even able to get us a loaner as the car we purchas worked to get us what we wanted. The finance process was painless and Whitney was great! Devin was even able to get us a loaner as the car we purchased (2017 CX-5 Grand Touring) would be headed to service for window tinting and to have apple car play installed. Shawn was great and got us out of the service drive quickly. Best dealership experience I’ve ever had. More

Service Department was awesome! I discovered my car had a coolant leak. I called Lou Fusz and the got me in right away. The service department team was awesome! They found the proble I discovered my car had a coolant leak. I called Lou Fusz and the got me in right away. The service department team was awesome! They found the problem and got it fixed within 24 hours (I have a Ford Escape so they had to order the part). John kept me up-to-date on the process and the price was reasonable! Thank you for taking care of me and my car! More

Everyone was very friendly and professional. The wait time was great, waiting room was clean $ stocked with coffee / water snacks. Love autopass for oil change! time was great, waiting room was clean $ stocked with coffee / water snacks. Love autopass for oil change! More

Scheduling was easy as usual. Shawn was very helpful. You guys didn't have a lot of loaner cars, so I had to come back the next day for repair. That was ok, but then, I was delayed all day, so I had t You guys didn't have a lot of loaner cars, so I had to come back the next day for repair. That was ok, but then, I was delayed all day, so I had to come back a third day. I guess it is a symptom of the times these days, just frustrating. It would have been nice to know that I would have to leave my car overnight earlier, but other than that, it was fine. More

Efficient, friendly, helpful, and professional. Prepared and accommodating. Offered rental car when service required 2 to 4 hours. Courtesy call to inform you of conditions of car. Prepared and accommodating. Offered rental car when service required 2 to 4 hours. Courtesy call to inform you of conditions of car. More

Excellent service and I appreciate the free car wash. It did take quite awhile for a simple oil change, but the waiting area is very comfortable. did take quite awhile for a simple oil change, but the waiting area is very comfortable. More

Service - maintenance Lou Fusz had good COVID-19 safety measures in place. They are always very helpful and friendly. The car runs like new after getting new struts and a Lou Fusz had good COVID-19 safety measures in place. They are always very helpful and friendly. The car runs like new after getting new struts and a new belt. More

Satnav system card problems Nicole was wonderful in testing my memory card and replacing it to be able to upgrade the satnav system. I had explained the problem and she took car Nicole was wonderful in testing my memory card and replacing it to be able to upgrade the satnav system. I had explained the problem and she took care of it, updated the map system, showed me a few tips in setting it and insisted on testing it before I left. Kudos to her for testing and helping me set it up. A total pleasure. More

Great service and amazing service department It is always a pleasant experience to bring the car for service. Communication is always clear, and they do answer any questions you may have. It is always a pleasant experience to bring the car for service. Communication is always clear, and they do answer any questions you may have. More