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Lou Fusz Mazda

Saint Louis, MO

4.7
2,755 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. #wecanreplacethecarnotthecustomer
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925 North Lindbergh Blvd.

Saint Louis, MO

63141

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Showing 2,755 reviews

July 04, 2020

Clean, safe, friendly, and efficient work No waiting to get the car serviced, everyone was friendly, The place was very clean, masks used, and appropriate distance was maintained. I waited a More

by MEG81345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
= a couple others whose names I don't know, Shawn Degrasso
Jul 13, 2020 -

Lou Fusz Mazda responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

July 03, 2020

Service personnel did a commendable job of a social distancing and keeping my cars interior spotless. I had made an appointment and they were very efficient before and after service was completed. More

by mfleming007
Recommend Dealer
Yes
Employees Worked With
John Harman
Jul 13, 2020 -

Lou Fusz Mazda responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else.

July 02, 2020

I was a confused customer lol. But Devin stuck it out with me to make sure I got the car that fits my wish list. He actually went above my wish list and hit the ball out of the park. Thanks again Devin. More

by kenetha.harris
Recommend Dealer
Yes
Employees Worked With
Devin Riley
Jul 13, 2020 -

Lou Fusz Mazda responded

Reviews like yours are truly a breath of fresh air! We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you.

July 02, 2020

Easy to book appointment. Dropped off car and got a loner. They communicated services and were extremely helpful and polite. They tool steps to ensure safety of all customers. More

by wernen
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso, Maggie Derleth, Elizabeth Schankman, Julia Wolz
Jul 13, 2020 -

Lou Fusz Mazda responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to assist you and please let us know when we can do so again!

June 30, 2020

Service was excellent but the part was super expensive. Fixed the problem the first time and that is worth it. Best Mazda dealer around St.Louis. More

by CABERTOSS
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso, John Harman
Jun 30, 2020 -

Lou Fusz Mazda responded

Thank you for doing business with us. We are sorry the part was expensive. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

June 30, 2020

Efficient and helpful! Moe was extremely responsive to my questions, and he when came in on his day off in order to accommodate my schedule! More

by EH1030
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2020 -

Lou Fusz Mazda responded

We’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you.

June 29, 2020

Ever since I purchased my Mazda here, in 2015, I've have all my service done here as well. Even though I now live in Michigan!! More

by SHARI.STIRNWEIS
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso, Julia Wolz
Jun 30, 2020 -

Lou Fusz Mazda responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.

June 29, 2020

Tire replacement(s) I limped in on a low tire that had developed a slow leak after having gone dead flat a week earlier and then been patched by my neighborhood service s More

by dwoodruffsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso, John Harman
Jun 30, 2020 -

Lou Fusz Mazda responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. If you have any questions, please don't hesitate to reach out to us again.

June 27, 2020

The air condition on the car was not working They needed to get a part that was not available. When they got the part. The car was fixed and I was notified right away that the work had been comp More

by LUFERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Jun 29, 2020 -

Lou Fusz Mazda responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. If you have any questions, please don't hesitate to reach out to us again.

June 27, 2020

Devin made the purchase easy and effortless. He answered all of my questions and was not pushy at all. Overall best car buying experience I have ever had. On my way home I got fast food for the kids and it More

by alex
Recommend Dealer
Yes
Employees Worked With
Devin Riley
Jun 29, 2020 -

Lou Fusz Mazda responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.

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