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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,042 Reviews

2,042 Reviews of Lou Fusz Mazda - Service Center

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August 18, 2021

Took awhile to get an appointment but everything ran smooth the day I dropped the car off. People met me at the door and quickly got me a.loaner car. They called to fill me in and again when the car was More

by Keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept was excellent.
Aug 23, 2021 -

Lou Fusz Mazda responded

Thank you for the review, and kind words about our service department!

August 16, 2021

I had a great experience dropping off my car- they offered me a courtesy vehicle and I was impressed by the excellent service and the professional and courteous staff - More

by SKHAEF123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Extremely satisfied with everyone that I worked with.
Aug 23, 2021 -

Lou Fusz Mazda responded

We value your business and are happy to hear that you were satisfied with our service department!

August 13, 2021

Very personable very professional easy to make appointments receive check for oil changes no pressure. Informed about needed services and work within my time schedule More

by SHIRLEYSDusty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn degrasso
Aug 23, 2021 -

Lou Fusz Mazda responded

We appreciate your review, and we look forward to seeing you again soon!

August 11, 2021

Service was fine, good communication. The windshield wipers were in bad shape and replacing them was not brought up. Representative called me to OK services recommended, I asked for windshield wiper r More

by THORSTAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure
Aug 23, 2021 -

Lou Fusz Mazda responded

Thank you for the review. We are sorry to hear that not all the services were performed and we will pass this along. We look forward to serving you again in the future!

August 09, 2021

Everything was good. Straight to the point. Good service and very timely. Thanks for the great work. We appreciate all that you do. Shawn in service is always our go to. He knows his stuff and is easy to wo More

by TRISHEILERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn in service
Aug 23, 2021 -

Lou Fusz Mazda responded

Thank you for your kind words about Shawn! We appreciate you taking the time to leave us a reveiw!

August 06, 2021

It is absolutely the greatest Mazda dealership in St Louis! The technicians are well versed and always have a solution for my vehicle. The men and women of this dealership are always respectful and look More

by crepple
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Higdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamel Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Taylor
Aug 23, 2021 -

Lou Fusz Mazda responded

We appreciate the kind words about our dealership! We appreciate your business and look forward to serving you in the future!

August 03, 2021

I originally went to Lou Fusz Mazda looking for a used car, and when that car fizzled out after 3 months, John and his team made sure I was taken care of. He took a very stressful—and expensive—situation More

by cveifert14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nichole Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Napoli, Salvador Garcia
Aug 23, 2021 -

Lou Fusz Mazda responded

Thank you for excellent review about our sales staff! We appreciate your business with us.

July 30, 2021

Very easy experience with my service on my Mazda. Will be back very soon for both my Mazda's. Also very reasonably priced for my services. More

by mickelle spalding
Recommend Dealer
Yes
Employees Worked With
Joshi
Aug 23, 2021 -

Lou Fusz Mazda responded

Thank you for taking the time to leave us a review. We appreciate your business, and we hope to serve you again soon!

July 29, 2021

First time there for my new car. Awesome experience! Entire staff was helpful and friendly! Will definitely be back! Dealership was really clean. Keep up the great job! More

by mgk1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
Aug 23, 2021 -

Lou Fusz Mazda responded

Your business is very important to us. We look forward to seeing you again soon. Thank you for the review!

July 29, 2021

Everything went really well and the staff was super professional. I will definitely be coming back for future repairs or maintenance. Shawn was the best. More

by 2400ltaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nichole Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Lou Fusz Mazda responded

Thank you for your review and kind words about Shawn! We value your business with us.

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