2,038 Reviews of Lou Fusz Mazda - Service Center
I always take my car back for it's maintenance, they have a great team! and I can schedule my appointments on Saturday morning early and get it back quick. a great team! and I can schedule my appointments on Saturday morning early and get it back quick. More
I was having a problem with my car The heat signal kept coming on We called them and explained the problem. They told to bring it in. Jon said he will have them check it out. They gave me a loaner car. Wh coming on We called them and explained the problem. They told to bring it in. Jon said he will have them check it out. They gave me a loaner car. When the car was ready they called me to come and pick it up. I was extremely satisfied More
Love this dealership. They did the recall work, finished on time and washed my vehicle. I had an indicator light that was flashing and it turned out to be a simple fix. No charge!! Jess was helpful and know on time and washed my vehicle. I had an indicator light that was flashing and it turned out to be a simple fix. No charge!! Jess was helpful and knowledgeable. More
John and the service team always have my safety and convenience in mind when helping me with my vehicle. Whether it is routine maintenance or unexpected repairs, they ensure I’m back on the road in a t convenience in mind when helping me with my vehicle. Whether it is routine maintenance or unexpected repairs, they ensure I’m back on the road in a timely and efficient manner. More
Shawn DeGrasso was my service writer and he made sure I had everything done before my car was delivered to me. He ensured that I had a loaner car had everything done before my car was delivered to me. He ensured that I had a loaner car More
Average service like most dealerships. They do offer the convenience of a loaner car but again, nothing exceptional about that. Turned down 15k mile services since I really only needed the oil change and ca convenience of a loaner car but again, nothing exceptional about that. Turned down 15k mile services since I really only needed the oil change and can have those other basic Svs elsewhere for less. More
Car still makes the same noise as I didn’t drive my car for a few days after getting it back from the shop, still has this exact same issue and to be honest I was told my car is fine and this is what happe for a few days after getting it back from the shop, still has this exact same issue and to be honest I was told my car is fine and this is what happens when you have a car around mine at 86,000 miles. As thats no excuse for anyone as everything has always been done in/at Mazda Lou Fuse!!!!! I pray to god this gets fixed and I don’t have to find a different dealership to actually fix this issue. More
The team at Mazda made my experience worth going to the dealer. To be honest, it's always more expensive but the people and convenience is worth more than what I would pay. Everyone at St. Louis Lou Fusz h dealer. To be honest, it's always more expensive but the people and convenience is worth more than what I would pay. Everyone at St. Louis Lou Fusz has been hospital, understanding, and helpful. More
the kid at the service counter tried to cheat me saying that the price for synthetic oil & filter was $95 (supposedly raised from $75)........fortunately I had a coupon for $65.......they were unable to he that the price for synthetic oil & filter was $95 (supposedly raised from $75)........fortunately I had a coupon for $65.......they were unable to help with difficulty reading the dipstick oil level (very confusing system).......I asked them to look at why the rear seat does not fold flat & sticks up higher than it should.......the kid said Oh well, just the way it was designed, I guess.........asked about difficulty using the navigation ($400 option) system and he could not figure it out More
As always service was great! Spent much time trying to find the problem with my car and gave me a loaner car. My car seems to be working great now.. find the problem with my car and gave me a loaner car. My car seems to be working great now.. More