Back

Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,052 Reviews

2,052 Reviews of Lou Fusz Mazda - Service Center

Sort by
August 17, 2024

I've been using this dealer's service for almost 11 years exclusively. I bought 3 vehicles from here. More

by sfondren0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Luraschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Chavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Macey Oates
Aug 21, 2024 -

Lou Fusz Mazda responded

We appreciate your loyalty to us! Thank you for choosing Lou Fusz!

August 14, 2024

Great service. Kim and Stephanie were very helpful. I got a loaner car while my car was being fixed. Best customer experience possible. More

by Sergio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie was great
Aug 15, 2024 -

Lou Fusz Mazda responded

We're glad that our staff was able to take care of you!

August 13, 2024

Suggested additional services such as new wiper blades claiming one was torn. Blades were new and in great condition, such things seem like a way to make an easy profit and create a lack of trust. More

by jbriancarpenter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Macey Oates
August 12, 2024

Service personnel are fantastic. Very pleasant, very accommodating and easy to discuss issues with. The wait while work was performed went fairly quickly in comfortable facilities More

by jtg_43
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Aug 15, 2024 -

Lou Fusz Mazda responded

We're glad that your service experience was a fantastic one!

August 12, 2024

Always great welcome and explained very well about offerings. Pantry for relax and work from there More

by kseshadrireddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Macey Oates
Aug 15, 2024 -

Lou Fusz Mazda responded

Thanks for the review!

August 12, 2024

Amazing and fast experience. Jamel was very helpful and communication was great. Would definitely recommend this dealership More

by Amir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamel Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Lou Fusz Mazda responded

We're glad that your experience with us was a fast one!

August 11, 2024

The people who worked with me were very nice and kindhearted. Will be back for my next service More

by BROWNHELEN63
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Aug 15, 2024 -

Lou Fusz Mazda responded

Thanks for the kind words!

August 10, 2024

Pleasant experience, accommodating. Answered all questions I asked. Pleasant sales people. Fast service. Will be back to buy another vehicle from them. The only thing that kept me from More

by gtseng67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
August 09, 2024

Very friendly and a clean environment. You get a treat while you wait on the serviceto be done More

by tenetrarobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Aug 15, 2024 -

Lou Fusz Mazda responded

We're glad that you had a positive experience with us!

August 06, 2024

Friendly and efficient took the time to explain what was going to be done and going above and beyond to ensure I had what I needed More

by holmacs1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Macey Oates
Aug 09, 2024 -

Lou Fusz Mazda responded

We appreciate the review!

...
20
...