Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,817 Reviews of Lou Fusz Mazda - Service Center
Sort by
May 08, 2024
Patrick is an excellent service advisor. He was patient and listened closely to what we had to say about the problem with the car. He and the service technician figured it out and now we He was patient and listened closely to what we had to say about the problem with the car. He and the service technician figured it out and now we don't worry about getting stranded if the car won't start. More
by strassermo
Verified CustomerEmployees Worked With
Patrick
Helpful May 05, 2024
The dealer applied Simoniz GlassCoat to my vehicle when I purchased it. They applied GlassCoat over bugs, and left a smear on the trunk lid that looked like they dragged a rag across it. When I brought thi purchased it. They applied GlassCoat over bugs, and left a smear on the trunk lid that looked like they dragged a rag across it. When I brought this to their attention, they said they would take care of it. Their "fix" still left bugs under the GlassCoat and they did not completely remove the smear on the trunk lid. To make matters worse, during this process they created small scratches on the hood and the trunk lid. My salesperson did not notify me when the work was done. I only knew it was completed when I contacted the Collision Center directly. More
by tamjim77
May 02, 2024
Brent was very helpful. Kim was very thorough and provided answers to all my questions Kim was very thorough and provided answers to all my questions More
by MATTSHARI00
May 02, 2024
I have bought 7 Mazdas for myself and my children (mostly from Bommarito xx Peters). My conclusion: Lou Fusz has The BEST team that I had purchased from: Best Finance Manager: Shane . Best Operatio from Bommarito xx Peters). My conclusion: Lou Fusz has The BEST team that I had purchased from: Best Finance Manager: Shane . Best Operation Manager. Best Sales person: Moeh . I came on the lot before the dealership was opened. The Operation Manager was already onsite and he greeted me. Introduced himself. Seconds later, the Finance Manager walked up and they both assisted me. Long story short: What a GREAT car buying experience! Each person I have mentioned above, was amazing. The hospitality, good deals (Finance Manager worked to get me a low interest rate), & fast service. It was unreal that a car dealership can make you feel that you WON by coming to the right location. 925 N Lindbergh Blvd Saint Louis, MO 63141 United States I still tell coworkers about my wonderful experience at this Lou Fusz Mazda location. Thanks guys! And I will be a return customer for sure. Mary Wright . More
by LanaHere
May 02, 2024
The service I received was exceptional, professional and accommodating. Kyle K was so knowledgeable and helpful. I’m very pleased with his communication and energetic personality. He made me feel very comfo accommodating. Kyle K was so knowledgeable and helpful. I’m very pleased with his communication and energetic personality. He made me feel very comfortable in my choice. The other staff were friendly and welcoming. I was able to get the car I’ve been working hard to get. It’s perfect! Overall I had a great experience. I will definitely recommend this location to others. More
by Markiyshacunningham
Employees Worked With
May 02, 2024
The service I received was exceptional, professional and accommodating. Kyle K was so knowledgeable and helpful. I’m very pleased with his communication and energetic personality. He made me feel very comfo accommodating. Kyle K was so knowledgeable and helpful. I’m very pleased with his communication and energetic personality. He made me feel very comfortable in my choice. The other staff were friendly and welcoming. I was able to get the car I’ve been working hard to get. It’s perfect! Overall I had a great experience. I will definitely recommend this location to others. More
by Markiyshacunningham
Employees Worked With
May 02, 2024
The service I received was exceptional, professional and accommodating. Kyle K was so knowledgeable and helpful. I’m very pleased with his communication and energetic personality. He made me feel very comfo accommodating. Kyle K was so knowledgeable and helpful. I’m very pleased with his communication and energetic personality. He made me feel very comfortable in my choice. The other staff were friendly and welcoming. I was able to get the car I’ve been working hard to get. It’s perfect! Overall I had a great experience. I will definitely recommend this location to others. More
by Markiyshacunningham
Employees Worked With
May 02, 2024
Fast, courteous, friendly, stress free, no hassles, excellent service and detailed and I was offered a loaner car. excellent service and detailed and I was offered a loaner car. More
by Yoez1997
Employees Worked With
Robin. The pick up driver Roy and I can’t think of the other guy who picked my car up.
May 02, 2024
Service advisor was able to handle 2 items that were not part of my routine maintenance during this appointment. As a very long time customer since 1981, Lou Fusz is tge only dealership I will purchase fro part of my routine maintenance during this appointment. As a very long time customer since 1981, Lou Fusz is tge only dealership I will purchase from or have maintenance performed. More
by mfleming007
Employees Worked With
Brian Kistner
May 02, 2024
Friendly, helpful service advisors. Quality work by mechanics. Nice treats if you need a snack. But prices are very high and focus is clearly on maximizing revenue. As a result, my last Quality work by mechanics. Nice treats if you need a snack. But prices are very high and focus is clearly on maximizing revenue. As a result, my last two visits have been somewhat disappointing. More
by GREGORYKOPPE
Employees Worked With
Robin Howard
