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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,042 Reviews
Call Service Center (314) 208-2304

2,042 Reviews of Lou Fusz Mazda - Service Center

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July 28, 2023

Very personable and great follow-up. It took almost 4 months to receive my car but they kept me informed and also made sure my requested changes were updated on my car order. Happy with More

by valloryc
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2023 -

Lou Fusz Mazda responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

July 27, 2023

Nice people, quick service and the loaner car was also good! Thanks for the service! More

by CHINMAYK2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
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Jul 31, 2023 -

Lou Fusz Mazda responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

July 27, 2023

They were nice and I got a car wash as well. It was good service More

by soars.brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn degrasso
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Jul 31, 2023 -

Lou Fusz Mazda responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

July 26, 2023

Andrew was a Very professional salesman. It was a verybNon-pressured sales experience. Quick financing process. More

by scott.heneisen
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andrew Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2023 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

July 26, 2023

Macy was helpful, and Sean was fantastic in pitching in to help. I will return! More

by gaynelle.evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Report | Print
Jul 26, 2023 -

Lou Fusz Mazda responded

Thank you! We are happy to have you as our customer, and we hope to see you again! Please let us know how we can give you a five-star experience next time!

July 26, 2023

Service was better than ever this trip. Actually got a report of what was going on with my vehicle. Sean is top notch and always very helpful. More

by jrat0717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean in the service department.
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Jul 31, 2023 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

July 26, 2023

Everyone at this dealership is both friendly and professional. The facility is very clean. Customer waiting area is comfortable. More

by lagowkid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Higdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Insalaco
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Jul 31, 2023 -

Lou Fusz Mazda responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

July 25, 2023

They are very quick and cordial to address any concerns you may have. Their service department doesn’t stop looking for your concern until they KNOW they’ve found the issue. More

by icross028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

July 25, 2023

I have been a customer of the LF network for over 20 years, buying at least the last 3, maybe 4, vehicles from them. The sales team is helpful and not pushy. And the service teams are awesome! I am a cu More

by Ssheldon4313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Watkins
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Jul 25, 2023 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

July 25, 2023

I appreciate that the are always friendly and courteous. I appreciate the reminder texts to set My appointments. More

by lpsmomx2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn DeGrasso;Stephanie Watkins
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Jul 25, 2023 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

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