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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,048 Reviews
Call Service Center (314) 208-2304

2,048 Reviews of Lou Fusz Mazda - Service Center

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July 22, 2023

I was told a car wash was included and my car was not washed. Service was great otherwise. More

by drhalbert3726
Recommend Dealer
Yes
Employees Worked With
Service
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Jul 24, 2023 -

Lou Fusz Mazda responded

We appreciate you. Thank you for choosing our store, and we will be passing your message along!

July 21, 2023

Fast and prompt service personnel - with appointment I was in and out in 45 minutes. The team went the extra mile to accommodate me because I am handdicapped. More

by FRITOS4141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
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Jul 24, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

July 21, 2023

Excellent reps, excellent car detail/cleaning, excellent tech service, the video was helpful in illustrating repairs and additional services More

by AGaylaAffair
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
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Jul 24, 2023 -

Lou Fusz Mazda responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

July 20, 2023

Experience great-no major issues I don’t like the 15, word minimum-so so More

by julieepple
Recommend Dealer
Yes
Employees Worked With
Zach Higdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kincaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2023 -

Lou Fusz Mazda responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

July 20, 2023

They are extremely personable but professional. There was a problem and they’re rectifying it without hesitation. More

by leslieandrew
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist
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Jul 21, 2023 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

July 20, 2023

Best dealership around hands down! Great customer service, great waiting area, and extremely knowledgeable staff that is honest and helpful!! More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Macey Oates
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Jul 21, 2023 -

Lou Fusz Mazda responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

July 20, 2023

I always receive excellent service and quick turn around time. Also greatly appreciate the ride to my office or home while my car is being serviced. More

by jjkeeling71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy-second time I’ve met him very nice gentleman
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Jul 21, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

July 18, 2023

Friendly staff, the services performed were satisfactory, and the prices were reasonable for a dealership. They were pretty responsive and good at communicating. More

by a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin
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Jul 19, 2023 -

Lou Fusz Mazda responded

Thank you! We are happy to have you as our customer, and we hope to see you again! Please let us know how we can give you a five-star experience next time!

July 16, 2023

The staff is always friendly and efficient. The waiting area is clean and stacked with snacks. More

by preciouscousin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2023 -

Lou Fusz Mazda responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

July 16, 2023

Everything was easy and well done! The wait was short and the service impeccable! I definitely will return. More

by kericksonco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jul 17, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

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