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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,049 Reviews

2,049 Reviews of Lou Fusz Mazda - Service Center

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July 16, 2023

Everything was easy and well done! The wait was short and the service impeccable! I definitely will return. More

by kericksonco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 17, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

July 15, 2023

Very courteous service and knowledgeable people. They always answer my questions, resolve my problem snd give me a loaner if needed. More

by bcostelloiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Higdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Lou Fusz Mazda responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

July 13, 2023

The guy I worked with was very kind, but my trade-ins were low-balled and the inventory was slim. More

by AbbyG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Kincaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

July 12, 2023

Technician left an oil mess on top of my engine after my very first oil change. More

by laith
Service Price Transparency
Workmanship
Recommend Dealer
No
Employees Worked With
Can't remember her name
Jul 14, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

July 11, 2023

Vaccum is not done. Apart from that every thing was good. Inside the car is not properly clean More

by gummulaanusha1326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Jul 12, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

July 08, 2023

Excellent customer service. All I had to do was get there on time, wait a couple minutes (computer coordination), drive off on the loaner car, return in a few hours, scan my cr More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lovely ladies in Service Dept
Jul 10, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

July 08, 2023

They gave me a lot of discount and nice service. The salesman is patient and welcoming. More

by copland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

July 07, 2023

Consistently high service and work is always finished on time. Easy to online schedule and the service team is very friendly. More

by esnich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name of the service member I worked with. Why are service members not listed here!?!
Jul 10, 2023 -

Lou Fusz Mazda responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

July 07, 2023

Very helpful, and friendly. Very good dealership that cares about their customers, and make sure they get the best deal. More

by graciemj12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Lou Fusz Mazda responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

July 05, 2023

Low pressure salespeople make you feel comfortable and trust that the dealer is not trying to take advantage of you. Kyle G was great. More

by cpg228
Recommend Dealer
Yes
Employees Worked With
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

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