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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,048 Reviews

2,048 Reviews of Lou Fusz Mazda - Service Center

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March 13, 2023

Very friendly fast service very informative will be taking my car back if needed to More

by ajones1224066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin
Mar 14, 2023 -

Lou Fusz Mazda responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

March 12, 2023

I appreciated that they let me come back in and were very patient with me as I tried to figure out how to fix the problem with my car. More

by b.r.egginton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure exactly who I worked with
Mar 14, 2023 -

Lou Fusz Mazda responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

March 11, 2023

Wonderful facility. Immediate assistance and friendly staff. Courtesy car was amazing. Kept me updated at all times with progress. More

by bellen.g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane
Mar 14, 2023 -

Lou Fusz Mazda responded

Thank you! We are happy to have you as our customer, and we hope to see you again! Please let us know how we can give you a five-star experience next time!

March 09, 2023

I had a problem with a battery. They fit me in last minute (before the parts dept closed), made sure they had the part on hand, and had me out the door very quickly with everything More

by chandler.prince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Scherbring
Mar 10, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

March 09, 2023

Upsold on valve cover gasket replacement (wasn't leaking at the time). Gasket replacement leaked oil all over the engine. The replacement caused the problem it was supposed to fix. Rest of service was More

by danlinckstl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephanie Watkins
Mar 10, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again. We are always working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

March 08, 2023

My experience with Lou Fusz was awesome. The staff there was really friendly and helpful. I drop off my daughter car on my lunch break, to have oil changed and an inspection done. I had res More

by pierrejones28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Luraschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Scherbring, Steve Rickard, Gary VanDoren, Leland Worley
Mar 09, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

March 04, 2023

We are brand new customers and we are so impressed with how we have been treated. From Moe, our sales person to the service staff, everyone has been great. More

by DEBS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

March 04, 2023

Highly recommend, able to schedule appointment the very next day, stuff friendly, helpful and eager to assist. I absolutely love coming to N. Lindbergh location. I couldn’t help to noticed the latest beaut More

by janaerobertson10
Recommend Dealer
Yes
Employees Worked With
Logan Mott, Shawn DeGrasso
Mar 07, 2023 -

Lou Fusz Mazda responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

March 04, 2023

Everyone is so pleasant and helpful, like signing in my car on time and showing me where the hot water for tea is. I really didn't mind the wait in the clean, comfortable waiting area surrounded by beautif More

by marykcanavan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin
Mar 07, 2023 -

Lou Fusz Mazda responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

March 03, 2023

Service is fast but car is not vacuumed properly. Need to take care those. O More

by Shankar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Repple
Mar 07, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

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