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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,048 Reviews
Call Service Center (314) 208-2304

2,048 Reviews of Lou Fusz Mazda - Service Center

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February 24, 2023

Was not helped. I was rushed out because they had no solution for me. I bought a new car and things are not working properly. They can’t just give me a refund so the More

by princesstenika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Hestand
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Feb 27, 2023 -

Lou Fusz Mazda responded

Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are always working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

February 23, 2023

The service department was very courteous, the person explained what the mechanic would be checking for doing the maintenance of my vehicle. Doing my appointment my vehicle was washed. Everything was don More

by ladyblin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Riley
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Feb 24, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

February 22, 2023

Dependable, always courteous and takes care of the customer's need, clean surroundings and very understanding More

by Jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Higdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Luraschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael and Dane Frankel, Mike Scherbring, Steve Rickard, Gary VanDoren, Leland Worley
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Feb 24, 2023 -

Lou Fusz Mazda responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

February 22, 2023

Went in for a routine oil change. It was about an hour, but quick and had a nice waiting area More

by Shaysbay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert …? He was at the far computer to the left
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Feb 24, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

February 22, 2023

I love Lou fusz I've been taking my car there for years they do an awesome job More

by CRANKRAMSEY6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn DeGrasso
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Feb 24, 2023 -

Lou Fusz Mazda responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

February 22, 2023

The servic department workers has been pleasant. Explaining the results of repairs of my vehicles have been pretty clear. More

by Eightman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy
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Feb 24, 2023 -

Lou Fusz Mazda responded

Thank you! We are happy to have you as our customer, and we hope to see you again! Please let us know how we can give you a five-star experience next time!

February 21, 2023

I would be hesitant to recommend this dealer ship to anyone, specifically the service department. More

by kirksey.brandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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Feb 24, 2023 -

Lou Fusz Mazda responded

Please let us know how we can give you a five-star experience next time!

February 20, 2023

Very professional, would recommend to anyone looking for a car. Great service, I will be back. More

by Jerrymgreenjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Hestand, Whitney Repple
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Feb 20, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

February 18, 2023

I loved everything about my time spent…awesome service! Thanks for making sure I’m safe! More

by deandradeadmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane
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Feb 20, 2023 -

Lou Fusz Mazda responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

February 17, 2023

Fast action and smooth transaction. We got our car after the loan was approved in the same day More

by christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamel Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Cohen, John Napoli
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Feb 20, 2023 -

Lou Fusz Mazda responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

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