2,038 Reviews of Lou Fusz Mazda - Service Center
I always have my car serviced at this dealership because I believe the work is done correctly and only what is necessary. I don’t have to worry about getting “taken” by unnecessary add ons. I believe the work is done correctly and only what is necessary. I don’t have to worry about getting “taken” by unnecessary add ons. More
Bought my Mazda here. Always excellent service Very friendly.staff. At this visit I was not informed that I would have a longer than usual wait. They immediately explained Always excellent service Very friendly.staff. At this visit I was not informed that I would have a longer than usual wait. They immediately explained when I asked. More
Communication to customers needs to be better when scheduling an appt. Educate customers that an appt and a drop off are different and what that means. I thought I had an appt at 0746 but in reality I scheduling an appt. Educate customers that an appt and a drop off are different and what that means. I thought I had an appt at 0746 but in reality I had to leave my car for the day. No status update given. I had to call and ask at 2pm and my car hadn't even been in the shop yet. More
It’s really easy to make an appointment. The team is fast and helpful. One issue: they called with an update in the morning, but didn’t return my call for a status update later in the day. The team is fast and helpful. One issue: they called with an update in the morning, but didn’t return my call for a status update later in the day. More
I was in for license emissions inspection. I left the car and I was asked if there was a certain time that I needed my car. I told Robin that when ever it was completed to call me. I got a I left the car and I was asked if there was a certain time that I needed my car. I told Robin that when ever it was completed to call me. I got a call and I returned to pick up my car. They immediately sent some one to bring my car to me. More