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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,038 Reviews

2,038 Reviews of Lou Fusz Mazda - Service Center

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July 14, 2022

The service provided was absolutely caring and exceptional, everyone I encountered was very gracious towards me they gave me a since of peace and comfort. More

by gentlepeace1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin, Stephanie and Tara
Jul 15, 2022 -

Lou Fusz Mazda responded

Thank you for taking the time to leave us a review. We look forward to seeing you in our store again.

July 10, 2022

They did well in changing my oil. I was very satisfied. I will return to get my service More

by JJACKSON_BETTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Higdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Lou Fusz Mazda responded

Thank you for taking the time to leave us a review, Betty. We look forward to seeing you in our store again.

Jul 12, 2022 -

JJACKSON_BETTY responded

I will return in the future

July 09, 2022

The staff is very friendly, knowledgeable and helpful. I appreciate getting service at this location. More

by LMMULLEN01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Jul 11, 2022 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

July 09, 2022

Excellent service and attentiveness from Shawn, the service rep. Unfortunately the repair had issues I discovered the following day, but Shawn immediately made it right with very little inconvenience t More

by mikejim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Jul 11, 2022 -

Lou Fusz Mazda responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

July 08, 2022

Shawn, the service rep, really kept us informed. Parts delayed, we were given a loaner. More

by gailmwoods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Jul 11, 2022 -

Lou Fusz Mazda responded

Thank you! We are happy to have you as our customer and we hope to see you again!

July 08, 2022

I am extremely happy with my mx-5 rf. The sales rep was awesome and so patient. So far I have been very pleased with the service department. Overall it’s been a very positive experience. More

by jimmc8888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamel Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney Repple
Jul 08, 2022 -

Lou Fusz Mazda responded

Thank you for taking the time to leave us a review, Jim. We look forward to seeing you in our store again.

July 05, 2022

I am a long time Fusz customer and have never had a bad service visit. I had a ‘85 Mazda 626, a ‘98 Saturn from Lou Fusz Saturn in St.Peters, a 2001 Subaru Legacy that I took to Subaru in St. Peter’s for e More

by REYNOLDSD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
To many to list, sorry
Jul 06, 2022 -

Lou Fusz Mazda responded

Thank you! We are happy to serve you in our store and we look forward to seeing you again!

July 04, 2022

I LOVE everything about Lou Fusz. THANKS for the amazinly awesome service everytime I'm there! More

by Jess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamel Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Lou Fusz Mazda responded

Thank you for taking the time to leave us a review. We look forward to seeing you in our store again.

July 02, 2022

Excellent service and friendliness. Work done on vehicle was satisfactory in all respects. Convenience in paying bill on line work out just fine. More

by JAWI96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy and Sean
Jul 06, 2022 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

July 01, 2022

Service Advisor (Shawn Degrasso) was very friendly and professional. He explained everything very well and was easy to work with. The free courtesy car I requested was available immediately and was clean More

by DeraldLH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Jul 06, 2022 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. Thank you for your kind words about our staff. We look forward to seeing you in our store again!

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