Lou Fusz Toyota

Jim worked very hard to get me the best possible trade-in. He very kindly transferred all items from the trade in model to the new car. The deal was completed without hassle. Should I have an occ trade-in. He very kindly transferred all items from the trade in model to the new car. The deal was completed without hassle. Should I have an occasion to purchase a new card in the future, I will choose Fusz. More

I had a great experience at Lou Fusz Toyota. As a first time car buyer, I found Jim to be very helpful in making my decision. After dealing with several salesman throughout my search, I found Jim to be the time car buyer, I found Jim to be very helpful in making my decision. After dealing with several salesman throughout my search, I found Jim to be the best. I appreciated how Jim did not pressure me in buying a certain car. He gave me the facts and details and allowed time for me to decide. He was great to deal with and I definitely recommend him! Thanks Lou Fusz Toyota and Jim for being so friendly and helpful! More

I found Jim to be very helpful in answers my questions, was willing to look for the car that I was interested in buying, explained a lot about- how the Hybrid works and how to get the best milage etc from was willing to look for the car that I was interested in buying, explained a lot about- how the Hybrid works and how to get the best milage etc from the vehicle. He was very courtious during my visits and phone calls. I strongly recomend Jim for getting your new Toyota at Lou Fusz. R. Hahn More

I went in via internet quote, so I did most of my own work upfront. Stacey was awesome; very friendly, helpful, informative and seemed interested in what I needed. Jim was fine. I asked a few question work upfront. Stacey was awesome; very friendly, helpful, informative and seemed interested in what I needed. Jim was fine. I asked a few questions via email that didn't get answered and I made the appointment to come see him, so I'd say he wasn't all that pro-active. He got the job done and he seems like a nice guy, but I would give him a 3.8/5 and I'd give Stacey a 5/5. Jim met my expectations and Stacey exceeded them. You (car dealers) have an interesting business. I think the reason that people are hesitant to deal with you directly is because they know instinctively that those clients who are the most confrontational with you wind up getting the best pricing, and those who give you the least resistance get the worst pricing. It certainly was true in my case. So in the end the deals still get done, but in most other retail businesses the dynamic is reversed. Individual salespeople probably know this and shield the customer as much as possible from this pricing-dance, but it sure doesn't get people like me fired up about giving more referrals. Anyway, I'm sure you're very successful and I think you all will do fine, but since you're asking for my opinion, you got it. -Jim Wood More

This is the second car I have purchased from Lou Fusz Toyota and like to use their facility due to the proximity of location to my home, their willingness to work with me on choice of car and price, and Toyota and like to use their facility due to the proximity of location to my home, their willingness to work with me on choice of car and price, and the people. I would recommend others to consider giving them an oppportunity before making a purchase elsewhere. More

We greatly appreciate all that Jim Donahue did for us today. We wanted a certain car and he made it happen in a timely manner . Whenever we are in the market for buying another Toyota we will diffently today. We wanted a certain car and he made it happen in a timely manner . Whenever we are in the market for buying another Toyota we will diffently visit Fusz Toyota first. Warmest Regards, Mary and Thomas Szvetecz More

We are extremely pleased with the service rendered from start to finish. Jim Donahue was superb in his efforts to acquire the best deal possible, in finding and explaining the vehicle that we had in mind, start to finish. Jim Donahue was superb in his efforts to acquire the best deal possible, in finding and explaining the vehicle that we had in mind, and going the extra "few" miles to get the color vehicle requested in the shortest amount of time. We could not ask for more. We would highly recommend Jim to anyone considering a new (or used) vehicle. Everyone went out of their way to make us feel right at home. We are extremely satisfied and will do business with them again in the future. More

Looking for a used car with not so great credit had been a hassle until I contacted Lou Fusz. I had applied for credit at a couple of other "big" name dealers in my area and i couldn't even get the finance a hassle until I contacted Lou Fusz. I had applied for credit at a couple of other "big" name dealers in my area and i couldn't even get the finance person to call me back with a yes or no. I was so discouraged i even looked at one of the Buy Here, Pay Here places, only to find sub-par vehicles, outrageous pricing, and what seemed like excessive "bank fees." That is when I applied online to Lou Fusz. Within 24 hours Steve contacted me to let me know he was working on getting me financing. He called me daily to keep me updated on his progress, and within a few days had found the financing that I needed. He was able to get me into a great car and still stay within my price range. From start to finish, Lou Fusz Toyota and Steve were able to help me when others weren't even willing to try. Not only that, but the experience was pleasant and not once did I feel like I was looked down upon because of a few bad credit mistakes in my past. More

This is my second new car purchase from Lou Fusz Toyota. Both experiences were smooth, professional and better than any dealer I have ever purchased from. My interactions and experience with the service dep Both experiences were smooth, professional and better than any dealer I have ever purchased from. My interactions and experience with the service department also contribute to my return to Lou Fusz (I've only had routine maintenance at 160,000 on my 2007). The staff always treat the customer professionally and take the time to explain what they will be doing. They never talk down to you which, as a woman, I have experienced at other shops. My first purchase was in April of 2007, my most recent in November 2009; to date I have not had a negative experience at this dealership. More

Jim Donahue did an excellent job for us. He was knowledgeable, courteous, and gave us a reasonable price quickly. He also "babysat" us while we waited, for nearly an hour, to do the financing pape knowledgeable, courteous, and gave us a reasonable price quickly. He also "babysat" us while we waited, for nearly an hour, to do the financing paperwork (apparently your Business Manager was backed up that evening). The Business Manager's assistant Don, took up too much time trying to sell us extended warranties. When we got the car home, we discovered that the mud guards had not been installed & had to make an appt. for that (it was handled quickly and I was provided with a rental). The inside of the windshield had a haze on it that almost looked like cigarette smoke (or a bad cleaning job). We were also a bit surprised to see that the car had nearly 750 miles on it. This is the second vehicle that we have purchased from you and I have always had servicing done there. All said and done, it was a pleasant experience, with a couple of hiccups. I'm sure we will return, at some point, for another vehicle. Nanci Napoli More