Lou Sobh Honda

Adam was pleasant and very helpful. Didn't try to upsell me on anything and provide the usual service I get from Lou Sobh. In fact, I travel 45 minutes to Lou Sobh because the service c Didn't try to upsell me on anything and provide the usual service I get from Lou Sobh. In fact, I travel 45 minutes to Lou Sobh because the service centers near me have literally been caught in lies before about what I needed. More

Great experience - everyone was easy to work with and honest. JW was amazing - kind, considerate, not your typical car salesman! honest. JW was amazing - kind, considerate, not your typical car salesman! More

Dealership is great! From our sales experience to service department, couldn't ask for better! From our sales experience to service department, couldn't ask for better! More

I worked with Neal and he was great. He accomodated my request even though it was late in the day, like almost 4PM already. Plus the service didn't take long as well. So I was in and out He accomodated my request even though it was late in the day, like almost 4PM already. Plus the service didn't take long as well. So I was in and out pretty quick! More

Got the vehicle serviced and brake pad replacement done. Service specialist was amazing and gave good updates. Service specialist was amazing and gave good updates. More

Usually my car gets washed after an oil change. Surprised it was not washed and the mileage sticker missing. Cost for service was never mentioned, just the recalls mentioned and the water draining Surprised it was not washed and the mileage sticker missing. Cost for service was never mentioned, just the recalls mentioned and the water draining from the back tailgate.. I thought service was for B 12 and oil change, not the full 90000 mile service. I only said the car had 90000 miles. I was very surprised at the total at check out. More

I've visited the Lou Sobh service department 20+ times over the last 5.5 years. I've never had anything remotely close to approaching a bad experience. As long as I own a Honda I will continue going to Lo over the last 5.5 years. I've never had anything remotely close to approaching a bad experience. As long as I own a Honda I will continue going to Lou Sobh for service. More

Talin is a true pro and honest as the day is long. He is not afraid to go back and personally check on my car. I go way out of my way to go to Lou Sobh because I trust their work. He is not afraid to go back and personally check on my car. I go way out of my way to go to Lou Sobh because I trust their work. More

See my response to your Mr. Haagen to which no response was received -- Good afternoon Mr. Haagen. My name is Grant Reid and I had my vehicle in for a service yesterday. Si Haagen to which no response was received -- Good afternoon Mr. Haagen. My name is Grant Reid and I had my vehicle in for a service yesterday. Since you asked, let me say I was not very impressed with the service I received. I have 3 issues I would like to draw to your attention. Firstly, I own or have owned several leased cars and have never been told that an air filter on a leased vehicle is not covered by the lease agreement service package, when it is needed. Secondly in 8 years that I have owned leased cars in the US and had them in for their mandatory service, I have never received the vehicle back without it at least being put through the wash. I know this is a trivial point, but it has honestly never happened to me that I received the car back dirty without a quick wash when I had it in for a service. Lastly I was informed today, that my vehicle has a recall on it, this was not mentioned to me yesterday. It really would have saved me a lot of time if it could have had this issue dealt with yesterday, rather than me having to make a second visit to your dealership. Instead, I got a call today advising me that I need to come back to your dealership so the recall issue can be rectified. This seems like not the greatest customer service if I may say so! In closing, I would like you to know that I would not have bothered you with this info, had you not asked, but I can say that I was surprised by the wash and filter story and actually mentioned this fact to my wife and some friends last night who were also surprised. Yours sincerely Grant Reid Kind Regards Grant Reid Sent from my iPhone More

Heather is very knowledgeable, very considerate and very pleasant to work with! And I can tell she loves her job. pleasant to work with! And I can tell she loves her job. More