Lou Sobh Honda

Perfect service department very friendly staff and my visit was quick and thorough. I highly recommend this dealership. visit was quick and thorough. I highly recommend this dealership. More

As always, Heather was superb to address my concers and provided answers to all my questions and concerns! provided answers to all my questions and concerns! More

Our experience with your salesperson Steve Rossi was great. He was very helpful and knowledgeable while showing us a new Honda Odyssey. He worked with us when we had to leave the dealership to drop off great. He was very helpful and knowledgeable while showing us a new Honda Odyssey. He worked with us when we had to leave the dealership to drop off our 2 year old daughter and immediately started helping us the moment we came back to finalize the deal. He helped us obtain roof rails and cross bars for our new car and gave us a better discount on them through Costco. My wife and I really got to know more about him when we were waiting for the finance department and he did a great job helping us set up the car in the meantime. Very good experience. Our one negative for this experience was with the finance department. We felt that they were very pushy to have us pay for a extra warranty. They did not mention a 5 year plan until after we said no to the 7 year plan in order to sell the higher cost plan. At the final time of saying no the financial employee seemed done not really wanting to talk to us anymore and just wanted to get done with us as quickly as possible. Everything else was great including the very friendly front desk people helping us to sign up for the current deal going on with a new Honda Odyssey. He started filling out the paperwork for me so that I could keep a hand on my child from running off. More

Joseph was amazing and appreciate his help with all my questions during my car buying process. He made searching and buying my car quick, easy and was always kept in touch for anything I needed help with! questions during my car buying process. He made searching and buying my car quick, easy and was always kept in touch for anything I needed help with! More

Jake Law was a great guy and service Advisor. The reason I mentioned him was I was very impressed when we met for the first time he remembered our telephone conversation! Also he kept me updated The reason I mentioned him was I was very impressed when we met for the first time he remembered our telephone conversation! Also he kept me updated as I was waiting for my HONDA and also informed me that I was due for a transmission fluid change. I’m thankful my HONDA CRV is now up to date with my services thanks to Jake! More

I found my Sales person as well as the Sales Manager and Finance folks top notch! I bought the SUV I wanted and their follow-up texts to ensure all is good have been appreciated! Finance folks top notch! I bought the SUV I wanted and their follow-up texts to ensure all is good have been appreciated! More

Talin as always has provided exceptional service. He makes sure that he explains all the work that was done on the car. He makes sure that he explains all the work that was done on the car. More

Always prompt efficient service visits at Lou Sobh. Ryan is the best. He is friendly, explains all repairs in detail, and is just good at this job. Ryan is the best. He is friendly, explains all repairs in detail, and is just good at this job. More

Team was very helpful and courteous. Walked me through the work that would be done on my vehicle. Walked me through the work that would be done on my vehicle. More

I am impressed with speed at which the feedback was discussed, researched and appropriate resolution was given. Both my issues on service coverage and referral fee is getting resolved. It has taken les discussed, researched and appropriate resolution was given. Both my issues on service coverage and referral fee is getting resolved. It has taken less than 20 hours for this team to identify resolution and turn things around. Appreciate it ! Thanks Lee you have been amazing from the day I got associated with Lou Sobh. Herald & Jacob appreciate all your attention to review the feedback to provide resolution. You have a great team of service advisors, each one I interacted helped me by advising necessary repairs only and ensuring technical quality of my vehicle. I am glad to continue as patron of Lou Sobh and appreciate this great team you have, they are making you so successful. Happy Holidays ! More