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Lou Sobh Honda
Cumming, GA
6,692 Reviews
Lou Sobh Honda is one of Georgia's newest Honda Dealerships, located in Cumming, GA. Our State of the Art facility opened in November 2013. We stock a large selection of New and Used Cars, Trucks, SUV's, and Vans. We have a large Service Department staffed with Certified Honda Factory Trained Technicians. Our huge Parts and Accessories Department is open 6 days a week for your convenience. Lou Sobh has been an Award Winning dealer in Georgia since the late 90's and also has dealerships in Florida and California. Our Jacksonville Honda Dealership, Honda of the Avenues, has been #1 in the market for the past 5 years. Visit our website at www.lousobhhonda.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,692 reviews
Verified Customer
September 19, 2023
I've been taking my car here for a while and I will not bring it anywhere else, the team they have in place does an excellent job from start to finish every time. Thank you bring it anywhere else, the team they have in place does an excellent job from start to finish every time. Thank you More
by logic60
Employees Worked With
September 18, 2023
All were very helpful in an unscheduled and unanticipated need for service. The entire staff gave assistance that made a challenging time way more tolerable. Thank you need for service. The entire staff gave assistance that made a challenging time way more tolerable. Thank you More
by AH
Employees Worked With
Other Employees :
Two young men who received me into the bay went above and beyond to help me find my credit card that disappeared under my passenger seat. Their eagerness to assist again made a very difficult episode much less stressful. Thank you!
September 18, 2023
There was a bit of confusion at first, as I was told on the phone that an appointment wasn't needed. But Cherron had set me up and got me serviced on the day that I came in (which was the same day I made t the phone that an appointment wasn't needed. But Cherron had set me up and got me serviced on the day that I came in (which was the same day I made the call). She listened carefully to what I wanted done and explained to me what I was asking for. She broke down the charges in advance and listened to me as I had a lot of questions about my new Honda Fit 2008 that I just recently bought. I've never owned a Honda and I'm glad that I had Cherron as my Service Advisor to be there for me. My only gripe appears to be that one of the mechanics was apparently having an off-day that day. Leaving someone else's car keys in my car by accident is a minor issue that I have no quarrel with (especially since Cherron apologized so graciously on his behalf), but my problem is my Ignition/Starter. It took me several minutes when I got home to unjam my key because one of the mechanics was either lazy or impatient and force jammed my key in. I don't know if it's common among Honda's, but my car requires a very specific startup process for the key insertion. Jamming it in and forcing it is not among the startup process. That is my only gripe that I have, but everything else was great. I'm currently scheduled to take it in today for some repairs that the prior owner had neglected. Let's hope all goes well. More
by ANTHONYK747
Employees Worked With
Cheron Brannigan
September 16, 2023
Kim and the Lou Sobh team were absolutely awesome to work with. They made the process easy and stress free. Kim made certain that everything was set to my liking with getting my phone connected and other s with. They made the process easy and stress free. Kim made certain that everything was set to my liking with getting my phone connected and other settings selected. This was a great experience. More
by Lbship
