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Lou Sobh Honda

Cumming, GA

4.9
6,631 Reviews
Lou Sobh Honda is one of Georgia's newest Honda Dealerships, located in Cumming, GA. Our State of the Art facility opened in November 2013. We stock a large selection of New and Used Cars, Trucks, SUV's, and Vans. We have a large Service Department staffed with Certified Honda Factory Trained Technicians. Our huge Parts and Accessories Department is open 6 days a week for your convenience. Lou Sobh has been an Award Winning dealer in Georgia since the late 90's and also has dealerships in Florida and California. Our Jacksonville Honda Dealership, Honda of the Avenues, has been #1 in the market for the past 5 years. Visit our website at www.lousobhhonda.com
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1105 Buford Rd

Cumming, GA

30041

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Showing 6,631 reviews

August 18, 2023

Ryan is a great service advisor! He communicates promptly and explains what services are needed for my vehicle. He does it all in a courteous manner. More

by Jewelee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2023

I drive from Stone Mountain to this dealership because I feel I can trust it. I appreciate Heather and feel she knows my car. Worth the time and effort to go here More

by see0130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2023

Heather was prompt and professional and friendly and helpful. She called me when they were done and got my car ready when I finally got there later in the day. More

by MCMONAHAN71
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2023

Wish they took appointments even for Express Service. The waiting situation is less than ideal and an hour plus just for an oil change. There are many people waiting and not many spaces to be. When it is More

by AMANDA@AMANDASTAINES.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John
Aug 17, 2023 -

Lou Sobh Honda responded

Amanda, HI! We rarely receive reviews like this. We apologize for your wait time. We suggest coming first thing in the morning when we open the service bay at 7:00am for the quickest service. Our service department becomes very busy around lunch time. Our receptionist is always there to answer any questions or help you find anything you need. Including bottled water:) Please don't hesitate to let us know! We are always willing to help you. We take your review to heart and hope we can make your experience more pleasurable in the future. Sincerely, Cammie

August 17, 2023

My first time at this dealership for service. I was pleasantly impressed with how well the whole process went. Will be a customer from now on! More

by joansjenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirtha Valencia, Juan Cancino
August 17, 2023

Very quick to get vehicle in for service. Service was done very quickly. Rep was extremely personal and knowledgeable. More

by jdelhey
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2023

Always available and helpful. Any issue I had was resolved quickly. (Which were not many.) I continue to use Lou Sobh Honda for my maintenance even though I have moved miles aw More

by marilynh30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Law, Talin Coester
August 17, 2023

The service department listens and always tries to address my concerns. I believe they are thorough and capable. More

by MICHAEL.SAWICKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2023

Excellent service from Heather, constant follow up and identifying the necessary service options and recommendation More

by PAVMIB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Lou Sobh Honda responded

Wonderful to hear! Heather is a gem and we are so lucky to have her! Thanks for taking the time to leave a review!

August 16, 2023

The Staff were very pleasant and comfortable to work with; looking forward to the service experience More

by charles53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Anderson
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