Lou Sobh Honda

No hassle timely service Justin did a great job reviewing the service plans and gave a fair estimate for time to serve. He called promptly with additional repair concerns. He Justin did a great job reviewing the service plans and gave a fair estimate for time to serve. He called promptly with additional repair concerns. He was very friendly and knowledgeable. Car was done within the time fram he states with no issues. Audrey also provided a rental with no push to up sell and no wasted time reviewing/doing unnecessary paperwork. From Buford but drive to Cumming for service at this dealership because it is far better! More

exceptional Greeted immediately, listened intently to my needs, advised me appropriately, escorted me to the waiting lounge, kept me appraised of work being done, Greeted immediately, listened intently to my needs, advised me appropriately, escorted me to the waiting lounge, kept me appraised of work being done, sent me off with a handshake and smile. More

AIRBAG REPLACEMENT Facility designed for efficiency and customer services. Clean, comfortable, and convenient waiting area. Time for repair was discussed and time was me Facility designed for efficiency and customer services. Clean, comfortable, and convenient waiting area. Time for repair was discussed and time was met. Car was washed before returned to me. Great service!! More

Service as promised Cheerful, knowledgeable, and prompt. I was pleased that our rep not only honored our chit for a car wash and wax, but he gave us a full detail. Cheerful, knowledgeable, and prompt. I was pleased that our rep not only honored our chit for a car wash and wax, but he gave us a full detail. More

Honda Recall Service Visit Prompt appointment was provided and work done. Free rental car provided. I was notified when the work was completed and also informed about service co Prompt appointment was provided and work done. Free rental car provided. I was notified when the work was completed and also informed about service concerns. I was happy overall with the experience. More

Lease with trade in Found the dealer online. Connected with a sales rep. My wife went through the normal test drive process. We had our baby with us, I stayed in their Found the dealer online. Connected with a sales rep. My wife went through the normal test drive process. We had our baby with us, I stayed in their comfortable waiting area. Making the deal was fairly painless, some negotiation involved. Overall a good experience, a personable dealer. More

Very good customer service Because they are so gentle with the customer and the service is fast. they explain to the customer what happened with the car all time. Because they are so gentle with the customer and the service is fast. they explain to the customer what happened with the car all time. More

Professional dealership! The first part of my rating is towards the service advisor, Heather Cullen. She is knowledgeable & she knows how to give wonderful customer service & The first part of my rating is towards the service advisor, Heather Cullen. She is knowledgeable & she knows how to give wonderful customer service & her service team supports her proudly. Secondly, I fortunately own a 2003 Honda S2000 with low mileage, 67,000 miles. I feel extremely comfortable bringing my car to Heather for service knowing she will have quality work completed at a affordable price. In this case, parts were needed & I was put in a Honda Accord rental which was a nice treat! Great marketinkg getting to experience new products from Honda. I have been a Honda fan for many years. I'm aging myself however since my first car was a 1974 Honda Civic & been partial to Honda's ever since. I have already referred some of my neighbors to see Heather. And as I see it, is the best compliment!!! Lou Sobh thank you for the overall feeling & I plan to return for future service work needed. More

New CAR Very fun shopping trip. We drove several cars. Chris stayed with us for 4 hours while we shopped. He was very knowledgeable about all the vehicles we Very fun shopping trip. We drove several cars. Chris stayed with us for 4 hours while we shopped. He was very knowledgeable about all the vehicles we were considering. He was never pushy which is an automatic turn off for me. He listened to what I wanted as well as what my wife wanted and helped guide us into our ultimate choice. We had no intention of buying a vehicle that day as we were going to shop a lot more brands. The vehicle pretty much sold its self in the end. More

Continued knowledge, always courteous and friendly staff Trustworthy, shuttle available, courteous and affordable. Tala responds and calls very promptly with any issues. Great mechanics. I've had repairs d Trustworthy, shuttle available, courteous and affordable. Tala responds and calls very promptly with any issues. Great mechanics. I've had repairs done twice and they do it right the first time. More