Back

Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,249 Reviews

4,249 Reviews of Lou Sobh Honda - Service Center

Sort by
April 19, 2024

Heather always helps us keep our CR-V in great mechanical condition. We trust her to stay on top of routine and wear and tear maintenance. We always have a flawless service experience with Lou Sobh! More

by LINDATINDAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Lou Sobh Honda responded

We will be sure to let Heather know! We appreciate your business and taking the time to leave us a review.

April 19, 2024

My issue was under warranty. They took care of it immediately and gave me a loaner car for the time I was without my vehicle. More

by CATMAMA7
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Lou Sobh Honda responded

We are glad you had a great experience at Lou Sobh Honda. Thank you for your business and we look forward to serving you again in the future.

April 18, 2024

Communication was horrible! The link to track your vehicle 'real time status' is a joke. Don't offer it if you don't use. Maybe I came in on a bad day but for my 1st time experi More

by tchio10010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rashed Khan
April 18, 2024

Bringing my car in was great. John was amazing. Coming to pick it up was not so. Took about 5 minutes for someone to notice me. Took about another 5 for one of the techs to actual More

by allisonburke96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Moore
May 17, 2024 -

Lou Sobh Honda responded

We will be sure to let John know! We appreciate your business and taking the time to leave us a review.

April 18, 2024

I’ve been coming here for a few years and have had excellent service every time! They always recommend things that need to be done and they are never pushy. I recommend getting service here if you wan More

by pack3626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Lou Sobh Honda responded

We are glad you had a great experience at Lou Sobh Honda. Thank you for your business and we look forward to serving you again in the future.

April 18, 2024

Good service, nice waiting room and efficient about keeping me informed on the status of my car More

by ralphcowden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Lou Sobh Honda responded

We are glad you had a great experience at Lou Sobh Honda. Thank you for your business and we look forward to serving you again in the future.

April 17, 2024

Prompt service, explanation of service needed, acceptable service time , good waiting area , coffee could be better though 😊 More

by SAHA.SAMIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Lou Sobh Honda responded

We are glad you had a great experience at Lou Sobh Honda. Thank you for your business and we look forward to serving you again in the future.

April 17, 2024

The last few times I have gone to the dealer for service I have had to wait almost 3 hours for my car. It seems like a long time for a simple service. More

by Manuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
April 17, 2024

Ryan rules and did a great job and was very friendly etc etc etc etc More

by EWHELCHEL77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Lou Sobh Honda responded

We will be sure to let Ryan know! We appreciate your business and taking the time to leave us a review.

April 17, 2024

They did the needful on my Honda pilot first oil change service . And replaced 3rd row charging outlet which was not working. More

by RadhaKrishna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Lou Sobh Honda responded

We are glad you had a great experience at Lou Sobh Honda. Thank you for your business and we look forward to serving you again in the future.

...
102
...