Lou Sobh Honda - Service Center

Ryan is always super helpful, precise and polite. I would highly recommend the service department at Lou Sobh. I would highly recommend the service department at Lou Sobh. More

We arrived at the service center and our advisor - who was someone we had never worked with before was busy with another client and said he would be with us in a minute. He finished with that client and s was someone we had never worked with before was busy with another client and said he would be with us in a minute. He finished with that client and still didn't call us over. We had to initiate the request to him. The scope of work included an oil change, tire rotation and to look at the gas gauge because it was stuck on Empty. The recommended work was refused because of the cost and age of the car and because it was not a safety issue. We waited for hours after the call where we rejected the gas gauge fix suggestion for another call to tell us that the car was ready for pick up. In the past our advisors have always called us to tell us that the car was ready for pick up. This time we had to call him and ask for a status and was told that the car was ready. Also, the sticker to remind us when the next oil change was due was not applied on the windshield. This service experience was a disappointment especially since we have had much better service there in the past. We have worked with Heather Cullen previously and she had always been attentive and responsive. More

Very attentive and thorough in the servicing of my Honda. They were even able to take care of my recall which was a challenge where I live. They were even able to take care of my recall which was a challenge where I live. More

The experience at Lou Sobh Honda is always a good one. The staff is great. The staff is great. More

As always, the service experience was very pleasant, as expected and professional. Adam was very courteous and respectful and treated me very well, was very transparent and explained the options and the pr expected and professional. Adam was very courteous and respectful and treated me very well, was very transparent and explained the options and the pros and cons very well. More

I went to get my seatbelts checked due to a notice from the dealership about possibly faulty seatbelts. My seatbelts were tested and I received a report that my seatbelts working :) the dealership about possibly faulty seatbelts. My seatbelts were tested and I received a report that my seatbelts working :) More

Now that I can nake an appointment on a Saturday, I an happy to come back to Lou Sobh happy to come back to Lou Sobh More

Talin is great. He is always very responsive and helpful. He helped get my light replaced and it was covered under warranty which I was happy about. He is always very responsive and helpful. He helped get my light replaced and it was covered under warranty which I was happy about. More

Talin listens to his customers and provides an exceptional customer experience every time you go in! exceptional customer experience every time you go in! More

Talin and Lou Sobh were very good. Also discovered a battery going bad just under warranty just prior to leaving on a significant road trip! Thank you. Also discovered a battery going bad just under warranty just prior to leaving on a significant road trip! Thank you. More