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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,212 Reviews

4,212 Reviews of Lou Sobh Honda - Service Center

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February 04, 2024

Stephanie Love is a rock star! Stephanie is extremely helpful, friendly, and knowledgeable, she went above and beyond to provide a great customer experience! More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Love
Mar 08, 2024 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

February 03, 2024

Adam was pleasant and very helpful. Didn't try to upsell me on anything and provide the usual service I get from Lou Sobh. In fact, I travel 45 minutes to Lou Sobh because the service c More

by CHAFFVITUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Gurreri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Lou Sobh Honda responded

Thanks for trusting us and for being a loyal customer! We appreciate your business and look forward to serving you again in the future!

February 03, 2024

We love the service we get at Lou Sohb. Service Tech Heather Cullen always goes above and beyond. Heather is the reason we keep coming back. More

by COUDERC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Lou Sobh Honda responded

Thanks for being a loyal customer and for choosing Lou Sobh Honda. We will be sure to pass the compliment along to Heather and the team.

February 03, 2024

I arrived at your dealership about 4:45 PM. Ryan assisted me and was absolutely amazing! He’s friendly totally informative.. I really enjoyed my visit and it’s very rare that I don’t mind sitti More

by sheba0220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Lou Sobh Honda responded

Great to hear! We will definitely pass the compliment along to Ryan and the team. We are so happy that you enjoyed your experience with us and really appreciate the review!

February 02, 2024

Dealership is great! From our sales experience to service department, couldn't ask for better! More

by SMT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Feb 20, 2024 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

February 02, 2024

I worked with Neal and he was great. He accomodated my request even though it was late in the day, like almost 4PM already. Plus the service didn't take long as well. So I was in and out More

by delwynchin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Decker
Mar 05, 2024 -

Lou Sobh Honda responded

Great to hear! We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

February 02, 2024

Got the vehicle serviced and brake pad replacement done. Service specialist was amazing and gave good updates. More

by phanim85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rashed
Mar 05, 2024 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

February 02, 2024

Usually my car gets washed after an oil change. Surprised it was not washed and the mileage sticker missing. Cost for service was never mentioned, just the recalls mentioned and the water draining More

by gkudyba
Recommend Dealer
Yes
Employees Worked With
John
Mar 05, 2024 -

Lou Sobh Honda responded

We apoligize for the mistake and hope you will give us another chance. We really appreciate your business and hope that you will consider us next time!

February 02, 2024

I've visited the Lou Sobh service department 20+ times over the last 5.5 years. I've never had anything remotely close to approaching a bad experience. As long as I own a Honda I will continue going to Lo More

by cmann483
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Goode
Mar 05, 2024 -

Lou Sobh Honda responded

Thanks for being a loyal customer! We really appreciate your business and look forward to serving you again in the future!

February 02, 2024

Talin is a true pro and honest as the day is long. He is not afraid to go back and personally check on my car. I go way out of my way to go to Lou Sobh because I trust their work. More

by JTHOME0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talin Coester
Mar 05, 2024 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

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