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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,206 Reviews

4,206 Reviews of Lou Sobh Honda - Service Center

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February 01, 2024

Great service, friendly. Keep you informed through the process. Very satisfied with the repairs to my car. More

by BT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Decker, Derrick Dawson
Feb 20, 2024 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

January 31, 2024

Great service! Really kind and explained everything, oil change was timely and I got my car cleaned too More

by misterl99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

January 31, 2024

Excellent facility. Got me right in, quick service and the waiting area was a nice touch! More

by mmccarty12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, don't remember name.
Feb 20, 2024 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

January 31, 2024

Stephine Love is very professional and very nice Everyone I have met seems to be aware of their job duties. More

by j1953p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Milam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcel Jones
Feb 20, 2024 -

Lou Sobh Honda responded

We will be sure to pass the compliment along to Stephanie! Thanks for taking the time to leave a review. We appreciate your business.

January 30, 2024

I was unintentionally coereced into getting a fix that as unneeded for my car. This cost me an extra 200 dollars and was then scolded and unfairly told off for "waiting too long" to get an oil change done o More

by 20020cdrive82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Neal Decker
Jan 30, 2024 -

20020cdrive82 responded

They have since contacted me to make things right. They were very professional in this fact and have made it a point that this was a mistake on their part. While this does not change the bad expereience I had they went leaps and bounds above to make it up to me and I respect that. This new experience has been better than any other I have seen or dealt with myself when dealing with my car being serviced and recommend you give them a try as I will be doing again in the future.

January 29, 2024

Came in for routine oil change and tire rotation. Greeted with fast and courteous customer service. Waiting room was clean and inviting. Service was preformed quickly. More

by rcallihan3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Decker
Mar 05, 2024 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

January 29, 2024

Excellent support from Adam. He communicated well and provided regular updates. There were no surprises during billing More

by dsinai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Gurrerui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

January 29, 2024

I find this dealer has great service team; always taking care of customer, and real needs, nothing more and prices very competitive for what so far has been required by my vehicle. More

by jroberto_01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

January 29, 2024

Always excellent care in service dept, good communication with service rep, very polite, punctual, professional, and everything as stated. More

by XRAYTCHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rashed Khan
Feb 20, 2024 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

January 29, 2024

Great experience. Quickly in and out with a loner vehicle. Vehicle was complete in time frame I was told it would be complete. More

by JPPJ303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talin Coester
Feb 20, 2024 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

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