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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,204 Reviews

4,204 Reviews of Lou Sobh Honda - Service Center

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January 04, 2024

Service people are very professional and nice. I had a walk in oil change for my 2023 Honda CRV Hybrid sports touring. The wait time is reasonable about little over one hour. I am sure that I will More

by carolinfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Decker
Jan 08, 2024 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

January 04, 2024

Every time I come to Lou Sobh Honda for any car needs and interact with my service advisor Heather C. I am so grateful for having a well organized and thoughtful service center close by. Heather is a fantast More

by marmango3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

January 04, 2024

Great service, efficient work, attention to detail & great staff care drive 42 miles for their great service More

by jclyon56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harald Hagen
Jan 05, 2024 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

January 04, 2024

Not a great experience. The final charges ended up being about $20 more than the estimate even though no additional work was done than what is on the estimate, I needed wi More

by svara99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heather Cullen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Lou Sobh Honda responded

Our Service Manager reached out to you. The car wash was broken that week and was in repair. We apologize for being out of the part you needed. We try our best to stay stocked but sometimes things like this happen. Thank you for your review. We appreciate your patience. We are just people striving to give our best every day to our customers. We hope you will give us a try next time.

January 03, 2024

Talin was fabulous. He kept me updated on the progress of my car. He was easy to work with and made everything understandable. He also helped get me set up with a ren More

by M_SUSAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talin Coester
Jan 25, 2024 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

January 02, 2024

Service was easy to schedule and i like that the service department is not pushy about extra services. I can get what i need and get out without a problem. More

by BERNIETHEX2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

January 02, 2024

Service was quick and thorough. I appreciated the rental car while my car was being repaired. More

by haleyebobo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

January 02, 2024

Rashed Khan is one of your best service advisors. He took care of everything my Honda CRV needed at the time and also made recommendations. He is soft spoken and very easy to talk to. Great service! More

by Pari S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rashed Khan
Jan 08, 2024 -

Lou Sobh Honda responded

We will definitely pass along the compliment to Rashed. We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

January 01, 2024

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by JOHNSOL98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Jan 08, 2024 -

Lou Sobh Honda responded

Counting is so much fun! Thanks for leaving a review. We appreciate you and your sense of humor!

January 01, 2024

Great experience with Adam. My scheduled appt. time was honored, and all went well. Atmosphere of dealership is always very pleasant. More

by DAVISMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Gurrerui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

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