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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,197 Reviews

4,197 Reviews of Lou Sobh Honda - Service Center

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December 27, 2023

Stephanie was fabulous in getting everything done in a timely and efficient fashion! Never have encountered a dealer service department before that acted like they cared. So refreshing! More

by glynn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie (from the "We Owe" Service Dept"
Jan 25, 2024 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

December 26, 2023

Great staff and service team. Jimmy is awesome to work with and easy to work with. More

by JCHURUKIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

December 26, 2023

The process is consistently efficient and professional. I am regularly impressed with the service directors. More

by bob.lewis80
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

December 26, 2023

Adam was amazing! Understood what I did and didn't need. Got me in and out quickly, and picked up my stuff that I left in the waiting room(I was kind of out of it th More

by cmenders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Gurrerui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Lou Sobh Honda responded

Hopefully we can make it a 5-star experience next time. Thanks for taking the time to leave a review. We appreciate you!

December 25, 2023

Excellent service and the service department was very knowledgeable and helpful. Provided good feedback of issue with vehicle. Thank you More

by evan.irish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talin Coester
Jan 08, 2024 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

December 25, 2023

A bit pricey for the amount of time spent to fix the problem; but Jimmy got me in quickly even without an appointment. They also fixed in the car in one day, which was great! More

by Financegent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Lou Sobh Honda responded

We are glad Jimmy could get you back on the road quickly! Thank you for choosing Lou Sobh Honda. We value your loyalty!

December 25, 2023

Ryan made the service appointment easy. He is knowledgeable and professional. He took the time to answer my questions and provided service information and was transparent with costs. More

by hbslp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

December 25, 2023

Ryan was excellent. Courteous, efficient and thoughtful. Appreciate his attention to detail. Would recommend their service department for sure. More

by danswain64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

December 25, 2023

Good location. Close to my house. Heather was great. Good service. Will visit the dealership again on next service. More

by sungshin2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Lou Sobh Honda responded

Hopefully we can make it a five star visit next time! Thank you for taking the time to leave a review. We appreciate you!

December 24, 2023

My experience with my agent wad really awesome as he was very knowledgeable. I would love to recommend him to others. More

by vijay9kumar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rasheed Khan
Jan 08, 2024 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

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