4,191 Reviews of Lou Sobh Honda - Service Center
Great service. Minimal wait time. Reasonable price and quality service. My adviser kept me informed and provided exceptional service! Minimal wait time. Reasonable price and quality service. My adviser kept me informed and provided exceptional service! More
Pleasant experience to a mundane activity. I called ahead and was told no wait, sure enough I was in/out with an oil/filter change and safety inspection with a car wash within 30 minutes. Well I called ahead and was told no wait, sure enough I was in/out with an oil/filter change and safety inspection with a car wash within 30 minutes. Well done! More
Perfect service department very friendly staff and my visit was quick and thorough. I highly recommend this dealership. visit was quick and thorough. I highly recommend this dealership. More
As always, Heather was superb to address my concers and provided answers to all my questions and concerns! provided answers to all my questions and concerns! More
Jake Law was a great guy and service Advisor. The reason I mentioned him was I was very impressed when we met for the first time he remembered our telephone conversation! Also he kept me updated The reason I mentioned him was I was very impressed when we met for the first time he remembered our telephone conversation! Also he kept me updated as I was waiting for my HONDA and also informed me that I was due for a transmission fluid change. I’m thankful my HONDA CRV is now up to date with my services thanks to Jake! More
Always prompt efficient service visits at Lou Sobh. Ryan is the best. He is friendly, explains all repairs in detail, and is just good at this job. Ryan is the best. He is friendly, explains all repairs in detail, and is just good at this job. More
Team was very helpful and courteous. Walked me through the work that would be done on my vehicle. Walked me through the work that would be done on my vehicle. More
I am impressed with speed at which the feedback was discussed, researched and appropriate resolution was given. Both my issues on service coverage and referral fee is getting resolved. It has taken les discussed, researched and appropriate resolution was given. Both my issues on service coverage and referral fee is getting resolved. It has taken less than 20 hours for this team to identify resolution and turn things around. Appreciate it ! Thanks Lee you have been amazing from the day I got associated with Lou Sobh. Herald & Jacob appreciate all your attention to review the feedback to provide resolution. You have a great team of service advisors, each one I interacted helped me by advising necessary repairs only and ensuring technical quality of my vehicle. I am glad to continue as patron of Lou Sobh and appreciate this great team you have, they are making you so successful. Happy Holidays ! More
Outstanding. ......Very professional and helpful. Seem to really care about taking good care of me and my car.. John is awesome! ......Very professional and helpful. Seem to really care about taking good care of me and my car.. John is awesome! More