Back

Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,175 Reviews

4,175 Reviews of Lou Sobh Honda - Service Center

Sort by
October 13, 2023

Service adviser was easy to work with. They diagnosed my vehicle and repaired it quickly. Sent me a picture of the bad part. They were also able to order my tires, ship them and install th More

by Walker.rickey
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Gurrerui
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2023

Ryan always takes excellent care of me and my car is always fixed exactly how it’s supposed to be More

by annacstanfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

October 13, 2023

Jimmy was top notch in every way. He coordinated well and kept me informed. He knows what each maintenance requirement entails and is helpful in aiding a customer in understanding e More

by rstaplint1714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2023

The service department was very quick and did a great job throughout the service process. More

by colin_g_miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

October 13, 2023

They did a great job installing all the options and accessories on our new CR-V More

by chriscamm69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Whitaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Westbrook
Oct 30, 2023 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

October 13, 2023

Very knowledgeable and well rounded salesperson. Dealership is very professional and willing to work with you to make sure you leave with what you want More

by justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reza Moshiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Milam
3.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Attanasio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

October 12, 2023

Could be better, this time Heather was really good in communicating, also could have better space for kids, and could be much cleaner. More

by pavan.chandra28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

October 12, 2023

Lou Sobh Honda really cares about their customers. I’ve felt just as valued after the sale as I did going through the buying process. Looking forward to a long positive relationship! More

by jfbiggs634
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Hatch, Talin Coester
October 12, 2023

Great dealership in all departments! We have been taking our vehicles here for years and have always had excellent customer service! More

by Dortz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talin Coester
Oct 24, 2023 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

October 12, 2023

I've been a service dept. customer since Lou Sobh Honda opened at this location on Buford Road several years ago. My 2006 Honda Civic has always been well taken care of here. More

by nisus_one
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer, Jake, shuttle driver Sheckel (not sure I got his name right)
...
170
...