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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,237 Reviews

4,237 Reviews of Lou Sobh Honda - Service Center

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October 21, 2023

From calling to schedule the recall appointment to taking my Pilot in at 8 am the day of, I had exceptional service! Heather Cullen is the best - very professional, knowledgeable and friendly! Other staff More

by gghays1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2023

The service was quick, excellent, and transitioned smoothly. The ability to see live updates during service was really helpful. More

by andy.almy55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

October 21, 2023

Excellent as usual and I always look for Heather to help me out. 5 stars. More

by ATLANTASUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

October 20, 2023

Heather is a well informed person with good memory that is able to solve the problem I had. More

by admin32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

October 20, 2023

Everyone in the service department is amazing! Always helpful and professional. Talin was exceptional and took care of all my concerns. More

by DFREYMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talin Coester
Oct 30, 2023 -

Lou Sobh Honda responded

Wonderful to hear! Thank you for choosing Lou Sobh Honda!

October 20, 2023

As always, my experience with the service department was great. I knew in advance a couple of preventative maintenance I was overdue on and so everything went well. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rashed in service
October 20, 2023

Very knowledgeable and experienced customer service team. They were great to work with and appreciate their honest approach. More

by timrio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2023

Heather Cullen is the best. She is very knowledgeable and helpful. I’ve been getting service here since 2015. More

by Leila Smith
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Lou Sobh Honda responded

We will pass the compliment along to Heather! Thanks for being a loyal customer and for leaving a review.

October 20, 2023

I have only used the service group and they are helpful and will work hard to find any issue with your car. More

by raenright18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

October 20, 2023

Fun place to wait while car is being serviced! Staff very friendly, professional, and knowledgeable. More

by HECTORLUV2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirtha Valencia
Oct 24, 2023 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

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