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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,237 Reviews
Call Service Center (678) 750-0648

4,237 Reviews of Lou Sobh Honda - Service Center

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October 19, 2023

Everyone is always welcoming. They keep you informed and truly want to make sure that your car is working properly so that you remain safe as you drive. More

by b.n.byrd9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rashed Khan
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Oct 24, 2023 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

October 19, 2023

I have been working with Heather Cullen for the past 3 years and she is the best. My vehicle had broken down and she helped to perform the analysis and get me out of the shop with in 30 mins. I would More

by suresh.ganti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 19, 2023

Always had a good experience. Never oversold! Great service advisor Ryan gave us a very positive experience. More

by nancy.antinarella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

Lou Sobh Honda responded

Great to hear! We will pass the compliment along to Ryan and the team. We really appreciate your business!

October 19, 2023

Jake was very professional and polite. Quick and quality service. The free car wash is a plus! More

by rmarta0791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
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Oct 30, 2023 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

October 18, 2023

Talin was great and informative! Really appreciated his honesty on my vehicle. Checking in and out was quick! More

by leynalu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talin Coester
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October 18, 2023

Heather is always so helpful and the service is great! My recall was done quickly and I was contacted as soon as it was complete. More

by -Kristine W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

October 18, 2023

Friendly service performed in a very reasonable time frame Waiting room is a comfortable and clean place to wait More

by elizvw1944
Recommend Dealer
Yes
Employees Worked With
Stacy Walker, tech
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Oct 24, 2023 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

October 18, 2023

Talin was great and very responsive to my questions. The techs turned around the repairs quickly. And when the idle was a little erratic they figured it out and made sure all was well. We appreciate the More

by KenM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I do not remember the names of the techs but they were great. , Talin Coester
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October 18, 2023

I was very pleased with the service I received at the dealership. Talin explained everything in detail and was very polite and helpful. More

by jmvandiver68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talin Coester
Report | Print
Oct 24, 2023 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

October 18, 2023

Will be returning to Lou Sohb for service on my CRV in 3 months for oil change etc More

by beckywallace1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirtha
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Oct 19, 2023 -

beckywallace1 responded

Was contacted by Lou Sohb and the problem has been corrected and I will be returning to have my car serviced at Lou Souhb

Oct 20, 2023 -

Lou Sobh Honda responded

Thank You Becky it was a pleasure talking to you , glad to have you as our Customer!!

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