Back

Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,175 Reviews

4,175 Reviews of Lou Sobh Honda - Service Center

Sort by
August 17, 2023

My first time at this dealership for service. I was pleasantly impressed with how well the whole process went. Will be a customer from now on! More

by joansjenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirtha Valencia, Juan Cancino
August 17, 2023

Very quick to get vehicle in for service. Service was done very quickly. Rep was extremely personal and knowledgeable. More

by jdelhey
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2023

Always available and helpful. Any issue I had was resolved quickly. (Which were not many.) I continue to use Lou Sobh Honda for my maintenance even though I have moved miles aw More

by marilynh30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Law, Talin Coester
August 17, 2023

The service department listens and always tries to address my concerns. I believe they are thorough and capable. More

by MICHAEL.SAWICKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2023

Excellent service from Heather, constant follow up and identifying the necessary service options and recommendation More

by PAVMIB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Lou Sobh Honda responded

Wonderful to hear! Heather is a gem and we are so lucky to have her! Thanks for taking the time to leave a review!

August 16, 2023

Heather has always been very impressive with the service. She is very helpful and willing to work with customers. More

by abhisheknaik
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2023

Service staff are prompt, professional and polite. They answered my questions with clarity and work completed in a timely manner. More

by carole.ault
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam very nice and took care of me until Heather available.
Aug 17, 2023 -

carole.ault responded

I am fine with completing your surveys and I am very pleased with the service thus far. This is my second time to use the service since I moved here from out of state. My only concern is that I do not want my name used from the surveys. I certainly have referred others due to my experience and plan to continue. My surveys are to let you know when your staff is performing well.

August 16, 2023

Talin is always very attentive and pleasant to work with. I always ask for him when I need to get my car serviced. More

by JFREDRICK47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talin Coester
Aug 17, 2023 -

Lou Sobh Honda responded

We appreciate your review and we are so happy that you enjoyed your experience with us! Thank you for your business and we look forward to serving you again in the future!

August 16, 2023

Excellent customer service! ! Ryan in service and David the service Director are the best in the business. I trust their repairs!! They keep their word and have great integrity. More

by Willy Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wikle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2023

I was very impressed with the punctuality of the promised time and the service done right. More

by cezbevzan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
194
...