Back

Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,175 Reviews

4,175 Reviews of Lou Sobh Honda - Service Center

Sort by
August 02, 2023

communication was great. I really appreciated the effort to ensure our needs were met. would not hesitate to recommend! More

by acabaniss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Whitaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan
Aug 11, 2023 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

August 01, 2023

My first time here, definitely not my last! I live in Blairsville, and will continue to bring my Accord to this location!! Mirtha was OUTSTANDING as my advisor!! Work done quickly, and to my More

by RAlva89563
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirtha Valencia
Aug 11, 2023 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

August 01, 2023

John is awesome and I really appreciate having his help each time I come into the service center! More

by aaustinruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Goode
Aug 11, 2023 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

August 01, 2023

Great job as always. Very professional and personable. Explained everything to me Talin was great! Also liked the follow up call the following day More

by droegejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talin Coester
Aug 11, 2023 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

July 31, 2023

Talin is very honest regarding service needs and has my best interest at heart. He also provides effective updates on the status of service/repairs. More

by BRLCOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talin Coester
July 31, 2023

Timely and kept me informed of progress as well as cost options. Good service. Thanks More

by LEEBENR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talin Coester
July 31, 2023

Although it started out rough, my service manager Ryan was diligent in having the service team fond out exactly what was wrong and not returning my vehicle until the issue had been satisfactorily resolved More

by TrodInsight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2023

Great Job as always! Very efficient service with clear expectations and follow through. Strong culture of customer satisfaction More

by marilynwood835
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talin Coester
Jul 31, 2023 -

Lou Sobh Honda responded

Thank you for the kind review! We appreciate your loyalty and look forward to serving you again in the future!

July 31, 2023

Had a warranty issue and brought my car in without an appointment. I was immediately greeted and told they would take care of getting my car fixed. It was ready the next day. Excellent service!! More

by ENRIGHTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talin Coester
Jul 31, 2023 -

Lou Sobh Honda responded

Wonderful to hear! Thank you for taking the time to leave a review and for choosing Lou Sobh Honda!

July 31, 2023

I want to thank Harold the Service Manager and Ethan for helping me with a situation I had with my 2022 Honda CRV. I truly appreciated them both for the time they spent listening to me explain what happened More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold and Ethan
Jul 31, 2023 -

Lou Sobh Honda responded

We appreciate your review and we will pass the compliment along to Harold and Ethan. Thank you for choosing to be a loyal customer!

...
201
...