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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,222 Reviews

4,222 Reviews of Lou Sobh Honda - Service Center

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March 20, 2023

The experience was a perfect one. ....again! This dealership is a true benchmark of how service departments should operate. They are consultative in their approach and come across a More

by samuel
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2023

Our service advisor Talin was phenomenal and always goes above and beyond to meet our needs! More

by Katlyn Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talin Coester
March 13, 2023

Great service from Justin and team on our Accord that needed oil change and transmission service. More

by hpepper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Britt
March 12, 2023

Jimmy Harris, service advisor, gives excellent service. He suspected what the problem might be but had the mechanic run a complete diagnostic test. Jimmy was correct, the problem was fixed, and I receive More

by Mmcall1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2023

Fantastic service from the minute I pulled in. Great communication about current service and what to expect next. Amazing customer service and Fast! More

by CH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2023

I would not take my wife’s CRV anywhere else. Thank you Talin Coester for always going above and beyond for us! More

by Steve H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheron Brannigan, Talin Coester
February 20, 2023

Every service visit has been great. Even living further away, we are always willing to travel there for servicing. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Lou Sobh Honda responded

Thanks for the review Dave! We appreciate your loyalty and look forward to serving you again in the future.

February 19, 2023

Talin was wonderful to work with. Professional, knowledgeable, courteous and represents your business in the possible manner. More

by bugsy04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talin Coester
Feb 20, 2023 -

Lou Sobh Honda responded

Thanks for the review. We will pass the compliment along to Talin. We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

February 13, 2023

Helen Cullen was my service advisor for my first visit to Lou Sobh. She was professional, efficient and friendly. My service was completed in the time estimated and Heather answered all my questions as new More

by Sheila B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

February 11, 2023

Great service at Lou Sobh. Cheron Brannigan does an excellent job setting up the appointment and keeping me informed throughout the process! More

by Jack B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheron Brannigan
Feb 20, 2023 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

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