4,222 Reviews of Lou Sobh Honda - Service Center
The experience was a perfect one. ....again! This dealership is a true benchmark of how service departments should operate. They are consultative in their approach and come across a ....again! This dealership is a true benchmark of how service departments should operate. They are consultative in their approach and come across as an honest advocate for what is best for the customer's vehicle. Service departments need to generate revenue but in past experiences at "other places", my feeling was that revenue generation trumped all else - creating a negative experience and a feeling of mistrust. Lou Sobh Honda on the other hand is a breath of fresh air. More
Jimmy Harris, service advisor, gives excellent service. He suspected what the problem might be but had the mechanic run a complete diagnostic test. Jimmy was correct, the problem was fixed, and I receive He suspected what the problem might be but had the mechanic run a complete diagnostic test. Jimmy was correct, the problem was fixed, and I received a copy of the complete report. More
Fantastic service from the minute I pulled in. Great communication about current service and what to expect next. Amazing customer service and Fast! Great communication about current service and what to expect next. Amazing customer service and Fast! More
I would not take my wife’s CRV anywhere else. Thank you Talin Coester for always going above and beyond for us! Thank you Talin Coester for always going above and beyond for us! More
Every service visit has been great. Even living further away, we are always willing to travel there for servicing. Even living further away, we are always willing to travel there for servicing. More
Helen Cullen was my service advisor for my first visit to Lou Sobh. She was professional, efficient and friendly. My service was completed in the time estimated and Heather answered all my questions as new Lou Sobh. She was professional, efficient and friendly. My service was completed in the time estimated and Heather answered all my questions as new Honda Civic owner. Great service. Very happy I decided to use Lou Sobh. More
Great service at Lou Sobh. Cheron Brannigan does an excellent job setting up the appointment and keeping me informed throughout the process! Cheron Brannigan does an excellent job setting up the appointment and keeping me informed throughout the process! More