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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,220 Reviews

4,220 Reviews of Lou Sobh Honda - Service Center

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November 17, 2022

My name is actually spelled wrong on the account. It should be Ashleigh. They were able to complete my paint recall, but they only did the panels that had damage - not a full paint job - so if my doo More

by Ashleigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wikle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Lou Sobh Honda responded

Ashleigh, I am so sorry that we misspelled your name. We hope that your needs were met and appreciate your business.

November 17, 2022

I had a great experience. Heather was all set to check me in when I arrived for my appointment for service and had a rental car ready for me so I did not miss a day of work an More

by MANDYSIGNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Lou Sobh Honda responded

Awesome! We will be sure to pass the compliment on to Heather. We really appreciate your business!

November 17, 2022

Heather Cullen was so wonderful, she saw I was in pain from a recent surgery and helped me get my car very quickly, very grateful for her kindness and professionalism. More

by NATTYVERMEULEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Lou Sobh Honda responded

Heather is one of our best. We will be sure to pass the compliment along to her. Thank you for choosing Lou Sobh Honda!

November 17, 2022

The man who handled my oil change and tire rotation could not have been any nicer! He promised me he would see that it would only take 1hour and he delivered! Even said that the car, a 2010, seemed to be in More

by EESGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Attanasio
Dec 23, 2022 -

Lou Sobh Honda responded

Great to hear! Glad we could be there for you!

November 17, 2022

Ryan was very helpful explaining the work that needed to be done. I am very satisfied with the service I have received over the last 7 years. More

by LGHUMMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

November 17, 2022

Best experience ever getting an oil change! Made appointment online and service rep was super helpful. They even had hot cocoa and coffee! More

by Dfoulks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talin Coester
Dec 23, 2022 -

Lou Sobh Honda responded

Awesome! Glad we could get you in and out! Thank your choosing Lou Sobh Honda!

November 17, 2022

Pleasure working with my service writer Heather! Received good, quick and through service at a reasonable price! More

by Mark_D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Lou Sobh Honda responded

Wonderful to hear! We will be sure to pass along the compliment. Thanks for being a loyal customer!

November 17, 2022

I called Justin Brett in the early afternoon about a flat tire needing replacing. He said bring it in and they would take care if it. I arrived at the dealership around 4:00 pm and they had me out within o More

by TMLOMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Britt
Dec 23, 2022 -

Lou Sobh Honda responded

We are so happy that we could serve you in your time of need. Thank you for choosing Lou Sobh Honda!

November 16, 2022

Great customer service, Follow up with emails sent to customer, ease of scheduling service repair. More

by LYN.STONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

November 15, 2022

The service department is great. The service advisor was very helpful, professional, and pleasant. Very nice facility too. More

by margaret_gainey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

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