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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,239 Reviews

4,239 Reviews of Lou Sobh Honda - Service Center

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January 16, 2025

It was first time owing a Honda and the oil change experience went very smooth. I was in and out in a timely matter and everything was explained to me. John was very helpful and was wonderful to wor More

by MICHELLEFSU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
January 16, 2025

Stephanie Love was excellent! However, the installation took far too long. I was there for 5 hours. More

by ladymarine455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Love
January 16, 2025

Heather was efficient and very helpful. She answered my questions and recommended additional services that made sense, so I accepted her recommendation. More

by rothlmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

I went in for a scheduled appointment for a recall. (Fuel filler pipe connection). Anthony took excellent care of me and the work was done in half the time I was expecting. Great team. More

by brentw362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Attanas
January 16, 2025

I had a very pleasant experience here! Anthony was very attentive and I will definitely be back. More

by haley.summer98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
January 15, 2025

Friendly and professional staff. Service was completed on time. Some good recommendations were given that could be worked on next time. More

by abyjo2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
January 15, 2025

They got me in an had me finished on my oil change service as promised in less than hour! More

by wayneu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

Super costly and unnecessary Maintainence item was done . Charged for item that was not done too More

by ankursur198124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heather Cullen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Lou Sobh Honda responded

Good Morning Sir, I apologize about your experience, I am very interested in finding out some details of what happened , Please contact me directly at you convenience and I would like to understand the work we did that was not done. We will be glad to make this right Sincerely, David Wikle Part/Service Director 678-679-7278 dwikle@lousobhhonda.com

January 14, 2025

Great Honda service! . Aquila Ukama was professional, prompt and resourceful. Appreciated the service report review. More

by ma210048
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aquila Ukama
January 14, 2025

Adam is wonderful, very professional and knowledgeable. Would highly recommend! Happy to work with him! More

by kathydavisdesigns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Gurreri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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