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Lou Sobh Honda - Service Center

Cumming, GA

4.9
3,376 Reviews

3,376 Reviews of Lou Sobh Honda - Service Center

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February 20, 2016

SERVICE VERY COURTEOUS. KEPT ME INFORMED. VEHICLE WAS DONE WHEN PROMISED. UPDATED ME ON THINGS I WILL HAVE TO HAVE DONE TO MY HONDA IN THE FUTURE More

by RAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 20, 2016 -

Lou Sobh Honda responded

Thank you for taking the time to write. We appreciate your business and look forward to your next visit. Hope you took advantage of our Customer Lounge while you waited on your car to be serviced.. Chip Hill, Marketing

Mar 05, 2016 -

Lou Sobh Honda responded

Thanks for taking the time to write Ray. We appreciate your business and look forward to your next visit. Chip Hill, Marketing

February 17, 2016

Was there for Oil change and coolant Went there for oil change, representative was considerate to demonstrate needed changes and what were needed in future. It was a pleasant stay while w More

by ceevaa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Goode
Feb 20, 2016 -

Lou Sobh Honda responded

Thank you for your review. We appreciate your business and look forward to your next visit. I will be sure to share with John. Chip Hill, Marketing

February 15, 2016

Vehicle service. Mike the service advisor admitted me into facility early and checked me in for oil change & tire rotation. Entire visit was handled quickly & professi More

by Ron G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Blalock
Feb 20, 2016 -

Lou Sobh Honda responded

Thank you for your kind words and your business Ron. See you on your next visit! Chip Hill, Marketing

February 15, 2016

John did an excellent job checking everything and explaining what needed to be done and why. Very courteous and thorough. Mechanic was also very good More

by Sandic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure--but was my mechanic, John Goode
Feb 20, 2016 -

Lou Sobh Honda responded

Thank you for your kind review. We appreciate your business and look forward to your next visit. I will be sure to pass this on to John. Chip Hill, Marketing

February 14, 2016

Great service advisor! Heather is a pleasure to deal with. She reviewed all pricing with me ahead of time and kept in touch with me through out the day with updates. More

by Meaggiemeg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2016 -

Lou Sobh Honda responded

Thank You for your kind words. I will make sure Heather see's this! She is a pleasure to work with as well. We are very proud to have her on our staff. Look forward to your next visit! Chip Hill, Marketing

February 13, 2016

Exceptional dealership service We took our Honda Pilot in for a recall. Heather was super nice, so helpful and friendly. Heather was very knowledgeable and so efficient. Thanks More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2016

Oil change Very efficient. My name was up when I arrived. I enjoyed coffee and popcorn while waiting. The wait was short, and I like my car being returned to me More

by Georgia driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Wikle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2016 -

Lou Sobh Honda responded

Thank you for your kind comments. We look forward to your next visit. I will be sure to pass this on to David. Chip Hill, Marketing

February 12, 2016

Excellent service during oil changes! This is by far one of the best dealerships I've ever had to get oil change service! Much much better the where I purchased by Honda! More

by JET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember his name.
February 10, 2016

My best service visit! My husband spoke with Harold about my car issues on the phone. By the time I arrived there, he already had coordinated with the team everything to tak More

by HondaFan5
Recommend Dealer
Yes
Employees Worked With
Harald Hagen, John Goode, Mac McIntosh
February 10, 2016

Great dealership service for your Honda Did not have an appointment, but service advisor worked me in anyway. Good service, reasonable prices, quality Honda reliability - are there any other More

by RAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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