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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,234 Reviews

4,234 Reviews of Lou Sobh Honda - Service Center

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November 17, 2019

Service is always good here and the service advisors have been with Lou Sobh for multiple years. Also, they let you know if the car needs anything, but are never pushy about getting it done right then. Dave More

by Bryan
Recommend Dealer
Yes
Employees Worked With
David Wikle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tala Sar
Nov 18, 2019 -

Lou Sobh Honda responded

Thanks for taking the time to write Bryan. We appreciate your loyalty and please let me know if I can ever be of service, I will be sure David reads this post. Have a great day and see you next visit. Chip Hill, Customer Relations Manager

November 16, 2019

Went in for a significant repair (new motor and track for sliding door) and an oil change. Thought it would take all day and they were done by 1pm and under budget! More

by Meyerb72
Recommend Dealer
Yes
Employees Worked With
Nick Hood
Nov 18, 2019 -

Lou Sobh Honda responded

That's always great news ! Glad we were able to save you some money and get you back on the road quickly! Thanks for the kind words and we will take great care of your Honda. Please let me know if I can ever be of assistance for you. Chip Hill, Customer Relations Manager

November 15, 2019

Ryan was great for all the needs we had let us know all that was going on with our van at all times he is great to work with. More

by Ford150
Recommend Dealer
Yes
Employees Worked With
Ryan S.
Nov 18, 2019 -

Lou Sobh Honda responded

Thanks for the nice comments about Ryan. He has been with us a long time and does a great job for us. Thank you for your business and please let me know anytime I can help. Have a great day and see you next visit. Chip Hill, Customer Relations Manager

November 15, 2019

The one thing that stood out to me about your service department was nobody was left hanging. If your service writer wasn’t available somebody was always there to help. That’s very big for me. Well done. More

by josheram
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The young fellow that came up from FL. who is now a DAWG Fan. Good Service Writer! 5 on the customer chart., Tala Sar
Nov 18, 2019 -

Lou Sobh Honda responded

Thanks for the 5 stars and the great remarks about our team. They do a great job and our shop is a very busy one. I myself am amazed at the work they can turn out in a day! We have a great team. We appreciate your business. Please let me know if I can ever be of assistance. Chip Hill, Customer Relations Manager

November 13, 2019

The 30,000 mile service was very prompt and courteous. The only issue I had was smelled very strongly of gas/oil for about 48 hours afterwards. More

by Wendy Holub
Recommend Dealer
Yes
Employees Worked With
Shannon McConnell
Nov 18, 2019 -

Lou Sobh Honda responded

Sorry for the gas small Wendy. Glad to hear it was gone in a couple days. Thanks for your business and we will take great care of you always. Welcome to the Lou Sobh Honda Family. Please let me know if I can ever be of assistance to you. Chip Hill, Customer Relations Manager

November 10, 2019

I have always enjoyed the professionalism at alloy Sobh. Purchased Pilot in March and have received personalized service since day 1. Shannon was very professional and courteous as well! More

by Pilot4Me!
Recommend Dealer
Yes
Employees Worked With
Shannon McConnell
Nov 18, 2019 -

Lou Sobh Honda responded

Great news!! We value our customers as we are in this for the long haul!! Thanks for the nice comments and we appreciate your business. Shannon does a great job for us. Have a great day and please let me know if I can ever be of assistance to you. Chip Hill, Customer Relations Manager

November 08, 2019

Great 1st experience Tala has a natural ability of making someone feel welcomed and comfortable. Also, the service was excellent and I would recommend this dealership to More

by Ced
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tala Sar
Nov 18, 2019 -

Lou Sobh Honda responded

Thank you for the kind words about Tala. He is an excellent employee and a super Service Writer. He does a great job for us and takes very good care of his customers. We are fortunate to have him on our team. We appreciate you taking the time to commend him. Thank you for your business. We will take great care of you. Chip Hill, Customer Relations Manager

November 07, 2019

Ryan was professional and kept me up to date on any recommendations. The turn around time for service was incredible. I will certainly use this location for future needs. More

by Emily Wells
Recommend Dealer
Yes
Employees Worked With
Ryan
Nov 18, 2019 -

Lou Sobh Honda responded

Thanks Emily for the kind remarks about Ryan. He is a very valued employee and does a great job for us. We appreciate your business and we look forward to your next visit. Have a great day and see you next visit. Chip Hill, Customer Relations Manager

November 07, 2019

Great for Gals As a regular customer, I receive coupons in the mail for services. Honda cheerfully honors these and is always looking for ways to keep my costs down More

by theartteacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Justin Britt
Nov 19, 2019 -

Lou Sobh Honda responded

Thanks for the kind comments. Sounds like Ted, Heather, and Justin took great care of you. We look forward to your next visit. Please tell your friends and family about us! We will take great care of them for you! Chip Hill, Customer Relations Manager

November 07, 2019

Shannon was knowledgeable and courteous. He determined that I only need replace the damaged tire plus alignment. I appreciate his concern. I always receive excellent service at Lou Sobh Honda. More

by nchambless
Recommend Dealer
Yes
Employees Worked With
Shannon McConnell
Nov 20, 2019 -

Lou Sobh Honda responded

Thanks for the kind words. We appreciate your business. Shannon does a great job for us. Please tell your friends and family about us. We will take great care of them for you. Chip Hill, Customer Relations Manager

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