Back

Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,205 Reviews

4,205 Reviews of Lou Sobh Honda - Service Center

Sort by
January 13, 2019

Graham was great! Graham was great and thoroughly explained every step in my service. I’ve never had anybody as thorough as him. Would definitely be back for him More

by tdhughes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Edwards
Jan 16, 2019 -

Lou Sobh Honda responded

Thanks for the comments. We appreciate your giving a shout out to Graham. He does a great job for us! We look forward to taking care of your vehicle for many years to come. Welcome to the Lou Sobh Honda Family!! Chip Hill, Customer Relations Manager

January 12, 2019

Awesome service Justin thoroughly explained all the items recommended by the manufacturer and what I needed to have done. After authorizing the work I waited in the w More

by geoff21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Britt
Jan 16, 2019 -

Lou Sobh Honda responded

Awesome Geoff!! We appreciate you taking the time to write. I have known Justin since he was 6. He does an outstanding job for us and he is a good man as well. I will be sure he see's your post. Have a great day and welcome to the Lou Sobh Honda Family. Chip Hill, Customer Relations Manager

January 12, 2019

Excellent I brought my car in for the safety recall - airbag Ryan who was my service leader took care of the issue right away. I was happy with his friendline More

by mamikop
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan
Jan 16, 2019 -

Lou Sobh Honda responded

Thank you for the nice comments . We appreciate your business and welcome to the Lou Sobh Honda Family. Chip Hill, Customer Relations Manager

January 10, 2019

Nice customer service Great experience in the Honda dealership can’t wait to go back again for my next car repair. Very clean and comfortable place to wait on your car . More

by SondA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wikle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harald Hagen, Sally Hayner, Justin Britt, Tala Sar, Bonnie Massingill, Shannon McConnell
Jan 16, 2019 -

Lou Sobh Honda responded

Thank you for the 5 stars and we appreciate your business. Welcome to the Lou Sobh Honda Family. Have a great day. Chip Hill, Customer Relations Manager

January 07, 2019

Personal Attention At every step I the staff was attentive and listen to my questions. I had several routine maintenance items as well as the recall that needed to be h More

by JCR45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Edwards
Jan 09, 2019 -

Lou Sobh Honda responded

Thanks for the 5 stars!! We appreciate your business and welcome to the Lou Sobh Honda Family. Welcome to the Lou Sobh Honda Family! Chip Hill, Customer Relations Manager

January 06, 2019

A-1 Service As always the service was friendly, efficient, and professional. The service department makes customers comfortable and meets their needs in a very c More

by JFunk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wikle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I have dealt with Tala Star also in the past and received excellent service also., Shannon McConnell
Jan 09, 2019 -

Lou Sobh Honda responded

Thank you for the kind words and we appreciate your business. I will be sure David and Shannon read this. Welcome to the Lou Sobh Honda Family!! Chip Hill, Customer Relations Manager

January 05, 2019

Exceptional Service I had a family emergency and had to get a small repair to be able to use my car. The service department had the part and was able to fit me in a short More

by Happy Driver
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ted Mierz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Byczynski
Jan 09, 2019 -

Lou Sobh Honda responded

You are welcome and hope all is well with the family. Have a nice day and welcome to the Lou Sobh Honda Family. Chip Hill, Customer Relations Manager

January 05, 2019

Quick and easy Had an issue that needed immediate attention He was able to assist me quickly and conveniently I was in and out before I knew it More

by Hoda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2019 -

Lou Sobh Honda responded

Thanks for writing. We appreciate your business and I will be sure Jimmy reads this post. Have a great day and welcome to the Lou Sobh Honda Family Chip Hill, Customer Relations Manager

January 04, 2019

Quick even without appt I drove up without an appointment and was out within 30 mins. I always have a great experience at Lou Sohb. I love this dealership. More

by Sydney12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wikle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harald Hagen
Jan 09, 2019 -

Lou Sobh Honda responded

Thanks for the 5 stars!!! We appreciate your business. See you next visit!! Chip Hill, Customer Relations Manager

January 04, 2019

Quick and Easy Went in for an oil change and they were very quick. Gave a few recommendations since I just hit the 50,000 mark. Then they took care of those quickly More

by eafrancis10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Britt, Shannon McConnell
Jan 09, 2019 -

Lou Sobh Honda responded

Thanks for the 5 star review. We appreciate your business. Shannon and Justin do a great job for us. Look forward to your next visit. Have a great day. Chip Hill, Customer Relations Manager

...
357
...