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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,178 Reviews

4,179 Reviews of Lou Sobh Honda - Service Center

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September 08, 2016

Fast Friendly Service Justin Britt the Service Adviser did extremely well with getting the service work completed on my new 2016 Civic. I came in at 3pm on Tuesday and it More

by AFTERMATH SUP NGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wikle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Britt
Sep 17, 2016 -

Lou Sobh Honda responded

Thank you for writing. Looks like Justin took good care of you and your 16 Civic. We appreciate your business and see you next time. I will be sure to show this review to Justin. Have a great day! Chip Hill, Marketing

September 08, 2016

2006 Honda accord EXL Heather Cullen is exceptional, She help me and told me about what do I need and what should I do. She also offer me some coupons discount for servic More

by Tjin71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2016 -

Lou Sobh Honda responded

Thanks for taking the time to write. Looks like Heather took good care of everything for you. We appreciate your business and continue to enjoy your 2006 Honda Accord EXL. When you get ready to trade, come see us. We will treat you right. Have a great day. Chip Hill, Marketing

September 02, 2016

Very pleased with service Bought my vehicle from another dealer, but didn't want to drive across town for service. So glad I am closer to Lou Sobh. Very pleased with Shannon' More

by MDC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon McConnell
Sep 21, 2016 -

Lou Sobh Honda responded

Thanks MDC. We appreciate your service business. Glad to have you as a customer. Welcome to the Lou Sobh Family. When the time comes, we trade you out of your present car and take good care of you on the price. I will be sure Shannon sees this. Chip Hill, Marketing

August 31, 2016

Had an issue with a tire Service department found the problem and were very help in resolving the problem. I needed to purchase a replacement tire, which I did. I thought th More

by casper3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Mierz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2016 -

Lou Sobh Honda responded

Thanks for the review casper. we appreciate your business. I will be sure Ted reads this. See you next visit. Chip Hill, Marketing

August 30, 2016

Oil change done quickly! I had a coupon from another dealership that they accepted. The service rep said that they normally do a tire rotation with the oil change, if I needed More

by Bbrown52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2016 -

Lou Sobh Honda responded

Thank you for taking the time to write. We appreciate your business. Heather is as good as they come. She is a huge asset to our dealership. Glad we were able to save you a little time and money. See ya next time! Please tell your friends and family about us. Chip Hill, Marketing

August 30, 2016

Friendly, helpful people in a comfortable setting Service was completed in a timely manner. My car was sparkling clean when returned to me. Waiting area was clean and comfortable and very bright. More

by Annabelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon in Service
Sep 29, 2016 -

Lou Sobh Honda responded

Thanks for the nice comments Annabelle. We appreciate your business. I will be sure to show this to Shannon. Have a great day and glad to have you in the Lou Sobh Honda family!! Chip Hill, Marketing

August 29, 2016

Repairs to a used car (2007 Honda Accord) I had numerous problems with this vehicle, it seems primarily because the previous owner did not observe proper maintenance. Dave and the team were a More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wikle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2016 -

Lou Sobh Honda responded

Thanks for your candid response Dave. I am pleased to see that we were able to get things straight for you. Our service team is second to none and David Wikle is as knowledgeable as anyone in the industry. You had the right man help you. Glad to have you in the Lou Sobh Honda Family. We appreciate you and we appreciate your business. Chip Hill, Marketing

August 26, 2016

Service Department Every time I get any type of service I am treated with so much respect. Heather Cullen is the best service advisor and has never pressured me to get a More

by Handman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2016 -

Lou Sobh Honda responded

Thanks Handman for writing. We appreciate your kind comments. Heather is a very valued employee and she has quite a following of Happy Customers!! I will be sure that she sees this post. We are glad to have you in the Lou Sobh Honda Family. Please recommend us to your friends and family. Have a great day. Chip Hill, Marketing

August 25, 2016

great!!!! Everyone was very nice and helpful and quick. My car got all it's work done very fast and they even washed the outside for me, very nice touch. More

by harrison,donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone was extremely nice and helpful
Sep 29, 2016 -

Lou Sobh Honda responded

Thanks for the comments Donna. We appreciate your business. See you on your next visit. Welcome to the Lou Sobh Honda Family. Chip Hill, Marketing

August 25, 2016

Recall notice service excellent Making the appointment was easy and getting the work done just as easy. They were quick and polite. My car was eve washed. An unexpected surprise. More

by Burtmann
Recommend Dealer
Yes
Employees Worked With
Don't remember
Sep 29, 2016 -

Lou Sobh Honda responded

Thanks for taking the time to write Burtmann. We appreciate your business and glad to see that we took good care of you. Stop by for a cup of coffee anytime and we look forward to taking care of your vehicle needs for many years to come. Chip Hill, Marketing

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