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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,190 Reviews

4,190 Reviews of Lou Sobh Honda - Service Center

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November 08, 2024

Every time I go into this dealership the service department is extremely rude for absolutely no reason. I was told to come up there to get an inspection and drove all the way there for some woman in More

by mckenzie jennings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heather Cullen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Milam
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Prompt service and very efficient service. Didn’t have to wait very long for servicr. More

by tomgambeski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

November 07, 2024

As always, the service was excellent. I'm not sure what happened this time - I made an appointment at 7:30am, was there on time - but they didn't finish until 8:50. BUT that is the firs More

by Erin Hanson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Gurrerui
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

We purchased a Certified pre-owned Honda which had a slow leak in one tire. The tires were on the car when we purchased it but this was not covered under the 2 year or $24000 mile warranty and had to pay $3 More

by PZR0401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aquila Ukama
November 06, 2024

The process to get your oil change at Lou Sobh Honda is super simple. No appointments are needed. You can just show up and they will service your car. I went on a Monday and had a very short wait time. Sta More

by alicia.argueta91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Nov 20, 2024 -

Lou Sobh Honda responded

We will be sure to pass your compliment along to Anthony and the team. We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

November 06, 2024

Jimmy was very helpful. I had a challenge with my steering and was hoping to get the recall part. Jimmy had followed up to get the part and called me to get the recall comp More

by Arun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2024

Great knowledgeable service rep (Rashed) and very detailed with car assessment. Love their service experience More

by ypaddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rashed
Nov 20, 2024 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

November 05, 2024

Work was done on time and done exactly what they said would do. Prices are compared to all other auto stores. More

by ceballard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rashed
November 05, 2024

Lou Sohb Honda has been one of the easiest and most reliable service centers I have worked with. The online reservation website makes booking an appointment easy and convenient. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reza Moshiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2024

Service was quick and easy. Service rep was clear and informative. A reasonable price. Pleasant waiting area. More

by bob@moffa1.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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