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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,309 Reviews
Call Service Center (678) 750-0648

4,309 Reviews of Lou Sobh Honda - Service Center

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November 25, 2024

I always feel taken care of when I call Heather! She is very knowledgeable and professional. More

by lcquilter24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

Lou Sobh Honda responded

Thanks for the review! We appreciate you and will be sure to let Heather know. See you next time!

November 25, 2024

It was very easy to schedule an appointment and the check in was fast. When my car was done, i received a phone saying that my car was ready to be picked up. More

by juferpan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name 😞.
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Dec 12, 2024 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

November 25, 2024

My service was amazing. Everything that I needed was done in a timely manner. I will always get my car serviced here. More

by jacnikiaedwards_129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Smith
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Dec 12, 2024 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

November 25, 2024

They told me that my car has off market brakes amd I got them there at Lou Sobh. More

by MYRIAM.DOWNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer
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Dec 12, 2024 -

Lou Sobh Honda responded

Myriam, Please contact our Service Director David Wikle. He would love to hear more about your situation.

November 25, 2024

I had my routine service while doing walk-in, the informed me of requiring transmission oil replacement. They did very quick trun around finished it under 30 mins. More

by walunj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammad
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Dec 12, 2024 -

Lou Sobh Honda responded

Great to hear! Glad we could help you quickly. Thanks for your review and for your business. We look forward to serving you again in the future!

November 25, 2024

I had my oil changed, they were so busy, but Anthony took care of me and even got me a ride home.Very Pleased with the Good service and Anthony's help. More

by Eileen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Jan 14, 2025 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

November 25, 2024

Team needs to remember to reset the maintenance messages in the car computer following work completion. More

by pgranick2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

Lou Sobh Honda responded

Thanks for the reminder! We apoligize for this slip up and will definitely remind our team. Thanks for taking the time to leave a review.

November 25, 2024

Always great service at the Lou Sobh Honda. Jenny was very helpful at the Service Depot. More

by sonny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny
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Jan 14, 2025 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

November 25, 2024

This was a non-scheduled service on a busy Saturday. The quality of the service & completeness was top-notch. Never any pressure to 'do anything' - all explanations are very clear - with different opt More

by JERRYGILL22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

November 24, 2024

Heather was efficient,kept us updated on arrival of parts,accommodated our schedules,arranged for shorter installation time frame More

by BARB15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Lou Sobh Honda responded

We will pass the compliment along to Heather and the team. Thank you for taking the time to leave a review. We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future.

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