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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,243 Reviews

4,243 Reviews of Lou Sobh Honda - Service Center

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November 08, 2024

The consultant was very helpful. Thanks a lot! Service time was shorter than expected. Everything was good. More

by irazce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aquila
Nov 20, 2024 -

Lou Sobh Honda responded

Glad we could get you in and out quickly. We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

November 08, 2024

Heather is always looking out for my interests making sure my car is in great shape. More

by BRANIGANGIRLS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

November 08, 2024

Prompt , honest ,very easy to work with,close location and Ryan is THE BEST service writer I have ever worked with in my 77 years. More

by dalechaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Prompt service and very efficient service. Didn’t have to wait very long for servicr. More

by tomgambeski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

November 08, 2024

Every time I go into this dealership the service department is extremely rude for absolutely no reason. I was told to come up there to get an inspection and drove all the way there for some woman in More

by mckenzie jennings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heather Cullen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Milam
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

As always, the service was excellent. I'm not sure what happened this time - I made an appointment at 7:30am, was there on time - but they didn't finish until 8:50. BUT that is the firs More

by Erin Hanson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Gurreri
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

We purchased a Certified pre-owned Honda which had a slow leak in one tire. The tires were on the car when we purchased it but this was not covered under the 2 year or $24000 mile warranty and had to pay $3 More

by PZR0401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aquila Ukama
November 06, 2024

The process to get your oil change at Lou Sobh Honda is super simple. No appointments are needed. You can just show up and they will service your car. I went on a Monday and had a very short wait time. Sta More

by alicia.argueta91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Nov 20, 2024 -

Lou Sobh Honda responded

We will be sure to pass your compliment along to Anthony and the team. We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

November 06, 2024

Jimmy was very helpful. I had a challenge with my steering and was hoping to get the recall part. Jimmy had followed up to get the part and called me to get the recall comp More

by Arun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2024

Always a professional and pleasurable experience working with Jimmy Harris in the service debarment. I always appreciate the car wash too!! More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Lou Sobh Honda responded

We appreciate you Rick!! Thanks for being a loyal customer. See you next time!

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