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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,243 Reviews

4,243 Reviews of Lou Sobh Honda - Service Center

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November 04, 2024

Jacob and Ted Mierz were awesome to work with. They made buying a car very easy. I would definitely recommend them for any purchase at Lou Sobh More

by anantpatel56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Mierz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

Courteous and professional staff. Clean and relaxing waiting area. Friendly and Knowledgeable technicians and service personal More

by BARBARA.OROUKE53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Lou Sobh Honda responded

Thanks for the review Barbara! We really appreciate your business and will see you next time in service.

November 02, 2024

Ryan is always attentive and efficient when we have our vehicle in for service! Thank you for the exceptional experience! More

by dspiva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Lou Sobh Honda responded

We will pass the compliment along to Ryan. Thank you for taking the time to leave a review! We appreciate your business and we will see you next time!

November 02, 2024

Probably the best service department experience I’ve had in over 55 years of driving experience! Superb customer service from everyone I came in contact with! More

by dswacina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wikle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mirtha - Receptionist in Service Dept
November 02, 2024

Very unhappy with how they responded to my air conditioner issue. Treated me like I didn’t know how to work the unit and that’s why it wasn’t cool! Still isn’t cool but I’ve been done this way at More

by swilloughby99
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Lou Sobh Honda responded

Good Afternoon Sorry you are still having A/c Issues, Please contact us and we will be glad to see if we can help. Please contact me directly @ dwikle@ lousobhhonda.com or 678-679-7278 direct David Wikle Service director

November 02, 2024

Heather was great! She kept me updated whenever she got new information on my Pilot! She had numerous techs working on it to try to figure out what the problem was. Hea More

by AIMEEFRUSCIENTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

Very knowledgeable and helpful representative. He provided me with everything I needed to know to take care of my SUV. He informed me of previous issues I have had with my tires in the past and an More

by bestservicereceived
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

I’ve been working with Heather for several years and she has been great! My odyssey has 150,000 miles on it and is still running well! Honda is a great product and I like knowing I’m getting Honda parts an More

by ANNHOLLISFULLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

Anthony Attanasio is Always helpful ,extremely knowledgeable and always going the extra mile. Anthony is an asset to the Honda Dealer ship... More

by ruben65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony From Service Department
November 01, 2024

I was hrilled with the speed and customer service for my repair. I was excited to get a loaner vehicle during my service. More

by bryan2464
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Goode
Nov 01, 2024 -

Lou Sobh Honda responded

We are so happy that we could get you in and out quickly! We appreciate your review and look forward to serving you again in the future.

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